9-1-1 Temporary Dispatcher Employee

Salary : $31.00 Hourly

Location : Lansing, MI

Job Type : Temporary

Job Number : 202500181

Department : 911 Dispatch Center

Opening Date : 09 / 26 / 2025

Bargaining Unit : N / A

Description

• Applications are accepted until there are sufficient numbers of qualified applications or qualified candidate has been identified. The position could possibly close at any time.

Under the supervision of the Director or his / her designee and in a 24-hour work environment, the 9-1-1 Temporary Employee : Receives emergency calls from the public in need of law enforcement, fire, medical or other emergency services; Determines the location and priority of the emergency and collaborates with other employees to align appropriate emergency units and resources; Answers non-emergency calls for assistance and processes criminal justice information; Operates a variety of communication / computer equipment; On limited occasion may be asked to monitor multiple public safety radio talk groups and assist with dispatching units while maintaining their location and status; Works up to 12 hour shifts and considers short notice staffing coverage when solicited; Will not exceed an average of 30 hours per week; Works as an integral member of a public safety team.

Essential Functions

Other Functions :

(An employee in this position may be called upon to do any or all of the above tasks. These examples do not include all of the tasks which the employee may be expected to perform.)

Employment Qualifications

Education :

Experience :

Requisite experience will be vetted case by case to ensure applicants' ability to assimilate to the environment and systems expeditiously.

Other Requirements :

Demonstrates effective communication skills by engaging respectfully and effectively with individuals of all backgrounds and perspectives to promote clarity, understanding, and collaboration.

(The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.)

Requirements and Working Conditions

Working Conditions :

Physical Requirements :

(This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the requirements listed above. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.)

Non-Union

$31 / hour

01

Do you have a High School Diploma or equivalent education?

02

Can you type 35 words per minute or higher?

03

Has there ever been a criminal warrant issued for your arrest?

04

Ingham County 9-1-1 has a zero tolerance "controlled substance" policy (including marihuana use). You will be required to pass a drug screen. Is this acceptable?

05

Can you work in a closely supervised, team based, stressful environment?

06

Do you have reliable transportation?

07

If you move forward in this process, you will be required to complete and pass a pre-employment test that may take several hours. Is this acceptable?

08

Do you have any prior dispatcher or call center experience?

09

Please briefly explain any prior dispatcher or call center experience? If none type N / A.

10

Have you answered all of these questions truthfully?

11

Did you attach your Cover Letter and Resume? (these should be two separate documents)

Required Question