Audio Visual / Information Technology (AV / IT) Operations Manager Job at IM Solutio

Audio Visual / Information Technology (AV / IT) Operations Manager

IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and Information Technology (AV / IT) systems since 2002. We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs. IM Solutions is a small business ($2M) located on the Space Coast of Florida just minutes from beautiful east coast beaches.

IM Solutions is searching for an AV / IT Operations Manager responsible for overseeing and coordinating the AV / IT, Engineering and Service / Maintenance departments with a focus on quality, profitability, safety, and customer satisfaction. This position has tremendous growth opportunity including incentive to business ownership based upon performance and leadership ability. The ideal AV / IT Operations Manager will have strong leadership skills, experience in technology-based project management, entrepreneurial experience and / or spirit and a commitment to upholding our company's core values.

Reports to : Chief Technology Officer

Key Responsibilities

• Operations Management
• Coordinate, manage and prioritize project and company related tasks and resources on a daily basis
• Maintain project scope, schedule, and budget to ensure on-time and within-budget completion
• Establish and enforce standards, policies, and procedures to enhance operational efficiency and maintain a safe and healthy work environment
• Act as the primary point of contact for customers, maintaining relationships and ensuring satisfaction
• Address customer issues promptly and effectively, striving to enhance the customer experience
• Manage AV / IT resources, including staffing levels, training, and utilization on projects
• Provide leadership and guidance to the operations team, fostering a culture of collaboration and continuous improvement

Essential Duties You'll Need to Fulfill

This is a partial list. Other duties may be assigned as needed.

Required Qualifications

To Achieve Top-Level Success, You Will Need To

IM Solutions Core Values Alignment

Core values are the most important aspects of the IM Solutions culture.

If your personal core values align with ours, you can find success at IM Solutions.

Physical Demands

The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits

Work Schedule

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