Oracle Kinaxis Rapid Response Lead Consultant

Job description Infosys is seeking an Oracle Kinaxis Rapid Response Techno-Functional Consultant with experience in supply chain planning applications, including technology and administration aspects. The ideal candidate will be responsible for addressing user issues, resolving technical problems, managing tickets and service requests, and performing necessary configuration updates. The role also involves interacting with customer process consultants and SMEs, conducting root cause analysis, and driving process improvements.Required Qualifications : Minimum of 7+ years of relevant Information Technology experienceBachelor’s degree or foreign equivalent from an accredited institution (alternatively, three years of progressive experience in the specialty may be considered in lieu of each year of education)Candidate may be located remotely anywhere in the US and must be willing to travel for major milestones to client locations.In order to comply with legal requirements, this role is limited to “U.S. persons” as defined by 22 C.F.R. §.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.At least 6 years of experience in Kinaxis SCM modulesProven experience in issue resolution, root cause analysis, and recommending solutions to complex problemsStrong understanding of software engineering practices and various business processesPreferred Qualifications : Functional and technical understanding of EPBCS and HFMFamiliarity with various business processesExcellent verbal and written communication skillsDemonstrated ability and desire to work closely with customersEstimated annual compensation range for this role will be as follows : In CA / WA / NY / CO / MD / IL / MN : $94, to $,In Washington, DC : $85, to $, Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits : Medical / Dental / Vision / Life InsuranceLong-term / Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time OffThe job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to faceInfosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.