Desktop Support Technician

Desktop Support Technician Contract - Onsite (955 Park Street, Columbia, SC 29201)

Required :

4+ years of experience in desktop and networked systems support

2+ years of experience in computer deployments, operation, and repair

2+ years of experience in hardware and software installation

2+ years of experience with Microsoft Endpoint Configuration Manager

Experience supporting Microsoft Office Suite including but not limited to Edge Browser, Excel, Outlook, PowerPoint, and Word.

Expertise in supporting Microsoft Windows

Requires the exertion of 50 pounds of force occasionally.

Requires the exertion of 20 pounds of force frequently.

High School diploma.

Associate or a bachelor’s degree in a related field. May be substituted for required work experience.

Preferred Skills

Experience working with a help desk ticketing system

Experience with NTS Network

Experience with Active Directory or InTune

Specific Skills :

Desktop / laptop / tablet imaging using MECM

BitLocker configuration & key verification in AD / InTune

Microsoft Windows & Office Suite support

Troubleshooting hardware, software, printers, scanners

Ticket logging & resolution through help desk system

Asset documentation according to SCDOT procedures

Basic knowledge of network-connected devices and NTS Network

If you are interested, please share your updated resume with your contact number to sivarajan.s@zirlen.com, and also feel free to reach out at 972-433-6033 Ext. 1005.