LAZ Parking - Hiring Event Parking Attendants in St. Louis, MO!
Location : Missouri Botanical Garden
Schedule : Part time event-based; evenings, nights and weekends as needed
Pay rate : $18 / hour
We are a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!
The Spirit of the Position :
The Event Parking Attendants are the frontline personnel responsible for greeting, engaging and interacting with all customers attending events. The position will require traffic control, customer service, cash handling, etc. during events.
Principal Job Duties :
- Meet and greet each customer with courtesy and great customer service.
- Collect the parking fees and provide correct change.
- Understand and know how to handle the different types of parkers i.e. tenants, visitors, employees, administration, etc.
- Understand the surroundings and event details in order to answer questions
- Accurately distribute tickets (proof of purchase) to each customer.
- Expedite the traffic flow in a timely fashion.
- Adhere to dress code – Must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours)
- Follow all safety standards.
- Communicate with management, supervisors and traffic directors.
- Prepare and reconcile reports.
- Answer customer service questions concerning parking and the answer general customer inquiries in a courteous, professional and effective manner and refer questions to the supervisor when applicable.
- Determine traffic flow in times of equipment failure or during periods of construction.
- Will be expected to take direction from Managers, Supervisors and emergency responders during emergencies
- Additional duties as assigned lead flagger.
- When closing, picking up all walkie-talkies, vests, and picking up cones.
- Communicating with manager before making any decisions.
Education :
High school diploma or GED required.Experience :
2+ years in a customer service roleExperience handling cash, conducting monetary transactionsParking industry experience is preferred but not required.Previous experience working in outdoor / extreme weather conditions preferred.Skills :
Ability to communicate professionally and effectively.Ability to handle challenging and at times, emotionally charged situations.Must be able to work unsupervised.Ability to speak, read, and comprehend the English language.Must be able to work standing-up / on-feet for extended periods of time.Demonstrates a sense of urgency and timeliness.Demonstrate the ability to seek improvement.Excellent teambuilding and interpersonal skills.Physical Demands :
Ability to lift, push and pull at least 25 pounds.