Benefits :
- Employee discounts
- Flexible schedule
- Opportunity for advancement
Raw Athletic Club is seeking a reliable and customer-focused Front Desk / Member Services associate to join our team. As a Front Desk associate you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from first check in. Your positive attitude, organizational skills and attention to detail will contribute to the smooth operation of our establishment.
Duties :
Greet members, prospective members and guests with a warm and friendly welcome providing exceptional customer serviceCheck guests in, ensuring correct forms are used and accurate information is obtainedAnswer phone calls and respond to inquiries in a timely and professional mannerAssist guests with any requests or issues they may have while visiting the facilityProcess credit card transactions accurately, collecting paymentsMaintain a clean and organized front desk areaMonitoring facility to ensure that it is kept clean and organized as well as ensuring all equipment is being used respectfullyExperience :
Previous experience in a similar role is preferred but not requiredStrong organizational skills with the ability to multitask effectivelyExcellent communication and interpersonal skillsComputer literacyAble to lift 50lbs or moreEARLY MORNINGS AND LATE NIGHTS ARE REQUIRED. PLEASE DO NOT APPLY IF THIS DOES NOT FIT YOUR SCHEDULE.