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Member Services Associate

Member Services Associate

Raw Athletic ClubPort St.Lucie, FL, US
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Benefits :

  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement

Raw Athletic Club is seeking a reliable and customer-focused Front Desk / Member Services associate to join our team. As a Front Desk associate you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from first check in. Your positive attitude, organizational skills and attention to detail will contribute to the smooth operation of our establishment.

Duties :

  • Greet members, prospective members and guests with a warm and friendly welcome providing exceptional customer service
  • Check guests in, ensuring correct forms are used and accurate information is obtained
  • Answer phone calls and respond to inquiries in a timely and professional manner
  • Assist guests with any requests or issues they may have while visiting the facility
  • Process credit card transactions accurately, collecting payments
  • Maintain a clean and organized front desk area
  • Monitoring facility to ensure that it is kept clean and organized as well as ensuring all equipment is being used respectfully
  • Experience :

  • Previous experience in a similar role is preferred but not required
  • Strong organizational skills with the ability to multitask effectively
  • Excellent communication and interpersonal skills
  • Computer literacy
  • Able to lift 50lbs or more
  • EARLY MORNINGS AND LATE NIGHTS ARE REQUIRED. PLEASE DO NOT APPLY IF THIS DOES NOT FIT YOUR SCHEDULE.

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    Member Service Associate • Port St.Lucie, FL, US