Customer Relations Representative - State Farm Agent Team Member

Benefits :

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm agent may be the career for you! The Luke Dix State Farm Agency is seeking a motivated individual who is dedicated to curating exceptional customer experiences on a daily basis. Join our team and be a part of a company that values customer satisfaction and believes in fostering a positive and collaborative work culture.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus incentives
• 401k
• Paid time off (vacation and personal / sick days)
• Growth potential / Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Proactive in problem solving
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Bilingual in Spanish (preferred)