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Commercial Lines Account Manager (Alternative Risk)

Commercial Lines Account Manager (Alternative Risk)

HigginbothamPhoenix, AZ, US
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Commercial Lines Account Manager (Alternative Risk)

The Account Manager will assist the Higginbotham Arizona Insurance Company Captive team with pure captive analysis, submissions, policy marketing / placement, and presentations, along with related tasks. This is a collaborative role, requiring the candidate to both take initiative on individual tasks and also work collaboratively with internal and external stakeholders.

Essential tasks include :

  • Providing prompt, accurate and courteous service to clients, producers, and company personnel
  • Planning, designing, and implementing appropriate insurance programs for clients
  • Maintaining knowledge of new developments or changes with carriers and new laws
  • Providing technical support to producers
  • Investigating, initiating, and preparing proposals and applications for clients
  • Preparing summaries of insurance schedules and proposals for account review
  • Remarketing, contacting clients, and following up to renew policies
  • Consulting, informing, and educating clients about audit procedures
  • Setting priorities and managing workflow to ensure efficient processing of transactions
  • Representing the agency in handling complaints, arbitrating disputes, and resolving grievances

Core competencies include :

  • Ability to analyze and solve problems
  • Attention to detail
  • Communication skills
  • Timely task completion
  • Team collaboration
  • Client focus
  • Dependability
  • Creative thinking
  • Organizational skills
  • Adaptability

    • Experience and education requirements :

  • 3-5 years of Commercial P&C Insurance experience preferred
  • Active General Lines or Property & Casualty License (company will help candidate obtain licensure if needed)

    • Location :

  • Dallas / Fort Worth metroplex preferred, individual can work fully remote a majority of the time. In office meetings with coworkers and clients required approximately 25% of the time.

    • Systems :

  • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook (job requires heavy Excel use)
  • Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

    • Physical requirements :

  • Ability to lift 25 pounds
  • Repeated use of sight to read documents and computer screens
  • Repeated use of hearing and speech to communicate on telephone and in person
  • Repetitive hand movements, such as keyboarding, writing, 10-key

    • Perks & benefits :

  • Generous employee benefits package which includes a robust wellness program
  • Employee Ownership Opportunities
  • Career progression opportunity the potential for growth within the company
  • Walking, bending, sitting, reaching, and stretching in all directions

    • Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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