Job Description
What would you do? – The Specifics
- Ensures high quality patient care.
- Maintains a professional atmosphere and appearance of doctor’s office and pretest room.
- Understands ocular terminology and diseases and knows the ocular abbreviations.
- Explains to the patient the types of preliminary examinations.
- Completes necessary paperwork and performs testing on patients prior to doctor examination.
- Promotes visual field testing and retinal screenings to eligible patients.
- Performs exam pre-screening.
- Reviews prescriptions and / or patient information carefully and identifies special needs. Consults with the optician, Doctor or Retail Management when necessary.
- Fills out referral forms and follow-up paperwork as required.
- Maintains accurate and organized patient records.
- Ensures equipment, both Doctor’s and pre-test, is properly maintained.
- Orders and maintains supplies and pharmaceuticals as directed.
- Follows all store and corporate policies and procedures.
- Participates in regularly scheduled mandatory communications meetings in order to keep informed of changes in corporate policies and initiatives.
Qualifications
Are you the right fit? – The Suitable Talent
Previous retail / optical experience preferred, but not required.Strong customer service skills.Ability to learn optical knowledge.Able to give instruction in a clear and concise manner to customers.Effective interpersonal skills.Excellent organizational skills.Detailed oriented.Multitasking and time-management skills.