Business Applications Associate

A company is looking for a Business Applications Associate to join their remote team. Key Responsibilities : Maintain, customize, administer, and optimize business tools, including CRM and communication platforms Create, update, and deliver training on systems and processes for effective team usage Collaborate with cross-functional teams to identify process gaps and ensure smooth integration of tools and data flows Required Qualifications : 3+ years of experience managing a Customer Relationship Management tool 2+ years of experience with managing business operations tools 2+ years of experience documenting business requirements for operational processes Experience with SOC best practices and requirements is preferred A background in healthcare and experience at a growth-stage start-up is preferred