Bursar

Summary

The Bursar, under the direct supervision of the AVP of Financial Services or other designated leader, is responsible for overseeing the management of student accounts and payment at the designated Carrington College location. This role ensures accurate record-keeping and timely payments, while aligning with institutional policies and goals. The Bursar engages students to discuss account status, offer solutions for resolving balances, and provide guidance on financial responsibilities. A strong understanding of loan repayment plans and default prevention strategies is crucial. Additionally, the Bursar will lead outreach efforts, including in-person meetings and strategic communication via calls, texts, and emails, to foster positive student relationships, enhance repayment efforts, and ensure financial success at assigned campus.

Essential Duties and Responsibilities

• Monitor student account balances and ensure accounts remain current.
• Proactively contact students to discuss their Institutional Financing Plan, payment options, and account status; monitor overdue accounts, initiate outreach efforts, and develop personalized strategies to help students understand and effectively manage their financial obligations and reduce delinquency rates
• Foster strong relationships with students, provide a supportive environment to address financial concerns and resolve outstanding balances.
• Collaborate with student services and academic departments to address financial issues and support student success.
• Provide financial counseling to students, explaining payment options, installment plans, and strategies to keep accounts current.
• Ensure compliance with College policies regarding student account payments and monitor adherence to federal regulations and privacy laws.
• Safeguard sensitive student information, always maintaining confidentiality.
• Identify opportunities to streamline financial processes, improve efficiency, and enhance student account management.
• Coordinate with internal teams, such as student services and finance, to address student inquiries and escalate issues as needed.
• Use Tuition Options systems and Bi to track account status and ensure accurate, up-to-date records.
• Document all interactions and financial details in the Web Client system, maintaining complete student records.
• Other duties as assigned

Supervisory Responsibilities

This position does not have direct supervisory responsibilities.

Competency

To perform the job successfully, an individual should demonstrate the following competencies :

Core Competencies :

Job Competencies :

Qualifications To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and / or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

All qualified applications with arrest or conviction records will be considered for employment. To ensure the safety and integrity of our operations, it is imperative that a review of all applicants' criminal history is conducted. Failure to do so poses a significant risk to the Employer, potentially compromising both business operations and the organization's reputation.

As part of our standard hiring process, all candidates offered a position at San Joaquin Valley College Inc. will undergo a thorough background screening. This includes education verification, county and national criminal background checks, a motor vehicle report, and social security number trace / verification along with an address history search. Depending on the specific position, additional requirements may apply, such as drug testing, a Fraud and Abuse Control Information System check, and verification for access to the National Student Loan Database System.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.