Hotel Front Desk Manager

We’re seeking a passionate and experienced Hotel Front Desk Manager to join our team! If you have at least one year of front desk or hospitality leadership experience and thrive in a fast-paced, guest-focused environment, we want to hear from you. In this role, you'll oversee front desk operations, serve as the first point of contact for guests, and lead a team dedicated to delivering outstanding service. We’re looking for a motivated leader who enjoys working with people and is committed to creating memorable guest experiences. Apply now and become part of our hospitality-driven team!

Compensation :

35,000 - $45,000 annual salary range DOE

Responsibilities :

• Make sure to adhere to the front desk budget and put in orders for office supplies as needed
• Lead operations at the front desk and make sure guests have an exceptional stay
• Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints
• Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies
• Gather financial information and generate occupancy reports for the general manager

Qualifications :

About Company

With a team of industry veterans, seasoned managers, and emerging leaders, KB Hotel brings an unmatched combination of experience, competence, and innovation to our daily operations and developing projects. Together, KB Hotel's team brings more than fifty years of combined experience in every aspect of hotel licensing, development, and operational management across multiple brands.