Manager, Project Management Office & Business Analysis

WHO WE ARE

We are the Metropolitan Council , the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

How your work would contribute to our organization and the Twin Cities region :

The Manager, PMO & Business Analysis provides strategic and operational leadership for a growing IS Project Management Office within a mid-sized public sector organization. Leading a team of approximately 20 project delivery professionals, including Associate Project Managers, Project Managers, Senior Project Managers, and Program Managers-this role is responsible for advancing PMO maturity, building a culture of collaboration and continuous improvement, and ensuring consistent, predictable, and value-driven project delivery outcomes.

This leader partners closely with Business Analysts (BA), Quality Assurance (QA), and Organizational Change Management (OCM) teammates, as well as IS Technology Business Partners within the IS Service Delivery organization. The IS PMO Manager is a key contributor to establishing governance structures, performance standards, and delivery frameworks that align technology investments with business needs while coaching, mentoring, and developing a skilled, high-performing PMO team.

This position is eligible for a hybrid (both remote and onsite) telework arrangement. The candidate's permanent residence must be in Minnesota or Wisconsin.

What you would do in this job

PMO Leadership & Governance

• Evolve and operationalize PMO frameworks, methodologies, policies, procedures, and governance structures to improve delivery consistency and organizational alignment
• Establish and monitor PMO performance metrics, KPIs, baselines, and dashboards to drive transparency, accountability, and value realization
• Oversee the creation, adoption, and continuous improvement of project delivery standards, templates, job aids, and tools supporting Waterfall, Agile, and hybrid methodologies
• Ensure alignment between PMO processes and the evolving IS intake, prioritization, and demand management practices

Project & Program Delivery Oversight

People Leadership, Coaching & Development

Stakeholder Engagement & Communication

Continuous Improvement & Organizational Enablement

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of completed education in Information Technology, Business Administration, Public Administration, or related field AND progressive project or program management experience or related field; including three years of experience leading project teams or PMO functions :

What additional skills and experience would be helpful in this job (desired qualifications) :

What knowledge, skills and abilities you should have within the first six months on the job :

What you can expect from us :

More about why you should join us!

Additional information

Union / Grade : Non - Represented / Pay Grade K

FLSA Status : Exempt

Safety Sensitive : No

Work Environment

Work is performed in a standard office setting. May require travel between primary work site to other sites.

The responsibilities listed are typical of the positions included in the job classification; however, not all duties are necessarily performed by each specific position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Regular attendance is an essential responsibility.

What steps the recruitment process involves :

Once you have successfully completed the steps above, then :

If you are new to the Metropolitan Council , you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and / or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council , you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files / databases, cash, vouchers or transit fare cards. A driving record check and / or physical may be conducted if applicable to the position.

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. All applicants' background checks and fingerprints must be cleared by the Bureau of Criminal Apprehension in order to be a user of their CJIS system. Failure to be cleared by BCA will automatically nullify any job offer extended. A driving record check and / or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council , you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files / databases, cash, vouchers or transit fare cards. All applicants' background checks and fingerprints must be cleared by the Bureau of Criminal Apprehension in order to be a user of their CJIS system. Failure to be cleared by BCA will automatically nullify any job offer extended. A driving record check and / or physical may be conducted if applicable to the position.

IMPORTANT : If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us .