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Client Acquisition Manager
Client Acquisition ManagerCRM Properties • Indianapolis, IN, United States
Client Acquisition Manager

Client Acquisition Manager

CRM Properties • Indianapolis, IN, United States
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CRM Properties is seeking their next Client Acquisition Manager. This is a sales role where this individual plays a critical role in the business and drives company growth by converting property management leads into new clients and pursuing opportunities for new units and clients.

70% of leads come through inbound with unlimited commission potential. This is a critical role for their business and this person will be trained by the prior person in this role!

🔑 Key Responsibilities :

These are essential, high priority tasks that significantly impact the company’s success, reputation and operations.

  • Primary point of contact for property management leads.
  • Perform rent analysis for rental properties (you will be taught how to do this)
  • Manage incoming property management leads.
  • Convert property management leads into new clients.
  • Re-engage lost property management leads.
  • Identify and pursue opportunities for new clients.

End of Day Responsibilities

Ensure all urgent or high-priority communication and emails are addressed. Ensure all new property management leads have been contacted and complete all scheduled or due follow-ups with active leads. Address escalated lead items, high-priority tasks and complete overdue tasks in the process management software or provide leadership with the status and expected completion times.

✅ Key Performance Indicators (KPIs)

  • New units signed up
  • New clients signed up
  • Time to convert a property management lead
  • Property management lead conversion rate
  • Leads generated from outside sources
  • Positive Google reviews received
  • ⬇️ Advanced Skills Needed for Position

  • Communication & Listening
  • Sense of Urgency
  • Organization & Time Management
  • Customer service
  • Adaptability
  • Relationship building
  • Negotiation skills
  • We are looking for someone who is hungry, coachable, and eager to provide a great experience to our clients! Property management or real estate experience is not required.

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