Synchrony is hiring : AVP, Associate Creative Director in Costa Mesa

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Role Summary / Purpose :

Synchrony is continuing to build a world class creative organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. We are seeking an Associate Creative Director with a passion for creating award-winning work to join Goldmind, Synchrony’s in-house creative agency. Our ideal candidate is a strong creative thinker as well as a natural collaborator, storyteller, and a strong creative leader. The Associate Creative Director solves problems in collaboration with creative directors, art directors, clients, copywriters, designers, developers, and account team members. Key responsibilities include leading a team, directing their work, executing and elevating the creative for business platforms across Synchrony that focus on B2B and B2C audiences.

JOB_POSTING-3-70906-12

Job Description

Role Summary / Purpose :

Synchrony is continuing to build a world class creative organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. We are seeking an Associate Creative Director with a passion for creating award-winning work to join Goldmind, Synchrony’s in-house creative agency. Our ideal candidate is a strong creative thinker as well as a natural collaborator, storyteller, and a strong creative leader. The Associate Creative Director solves problems in collaboration with creative directors, art directors, clients, copywriters, designers, developers, and account team members. Key responsibilities include leading a team, directing their work, executing and elevating the creative for business platforms across Synchrony that focus on B2B and B2C audiences.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities

• Responsible for concepting, executing, and directing a wide range of creative projects including marketing campaigns, social media, web pages, presentations, emails, display ads and in-person experiences.
• Collaborate with fellow creatives and outside vendors as required to exceed expectations on projects
• Manage, grow, support and lead creative team members by sharing knowledge, encouraging collaboration and inspiring bold creative thinking that elevates the work
• Present creative work to team members including creative director, account managers, clients and executive leadership
• Conduct and participate in creative reviews while delivering direct feedback focused on project goals
• Align vision with, and conduct responsive communication with manager / creative director
• Work with account and project managers to ensure project objectives are clearly outlined and appropriate time is allocated
• Ability to uncover insights and make strong connections with creative work in the Health & Wellness industry
• Follow budgets, timelines and internal processes for each project while advocating for needed changes to improve outcomes
• Deliver creative solutions that impact both brand metrics and business outcomes.
• Perform other duties and / or special projects as assigned

Qualifications / Requirements

M U S T PROVIDE A PORTFOLIO / WORK SAMPLES TO BE CONSIDERED FOR THE ROLE.

Desired Characteristics

Grade / Level : 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice

Job Family Group

Marketing

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Finance

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