Bartender

Italian Village Restaurants   is hiring a   Bartender   to join our Front of House team at   The Village. You’ll be the face of our restaurant to our guests and responsible for ensuring they have an entertaining and personal experience. Bartenders are responsible for greeting guests, taking orders, making cocktails, pouring wine, serving food & beverage, keeping their bar maintained, and processing payment. You need to be quick on your feet and have a polite and friendly attitude. If you feel energized by taking good care of people and thrive in a fast-paced work environment, we’d like to meet you!

Our Values

For each other…

• We make space for feedback, personal and professional growth, and trust
• We believe in the human dignity and goodness of each of our co-workers
• We remain a family and prioritize family

For our guests…

We make magic moments happen and bring traditions to life, every night

We believe in building personal connection that goes above and beyond executing service

We remain grateful and gracious

For our community…

We make contributions of time and resources

We believe in a better world built from small, consistent action

We remain engaged and invested over the long-term

To preserve our legacy…

We make careful and equitable decisions

We believe in preserving the American Dream

We remain committed to sharing our stories

Duties & Responsibilities

Greet guests with open arms and a smile

Assist our guests with making selections of food and beverage that will enhance their experience and match their preferences

Manage and maintain multiple tables or bar guests at the same time through proper prioritization and communication with team members

Set tables and bar for service, with special attention to cleanliness and proper placement

Handle complaints, problems, or issues with a positive attitude and escalate to management when needed

Issue bills and apply payments accurately

Follow our steps of service fully to ensure proper service to Italian Village standards

Ensure the timely delivery of food and beverages

Practice and exercise upselling opportunities

Complete sidework thoroughly and independently

Follow company policies as communicated and updated

Make guests have a memorable and magical dining experience

Qualifications (Required) :

Ability to get along with others - pleasant personality and neat, clean appearance

At least 21 years of age and legally allowed to work in the United States

Ability to follow verbal instructions well and accept constructive feedback on job performance

Ability to communicate scheduling needs, equipment issues, and any other concerns with the Manager on Duty

Must have Beverage Alcohol Sellers and Servers Education and Training (BASSET) certification or willingness to obtain within 120 days of start, per Illinois State guidelines

Willingness to work nights and weekends regularly

Willingness to work flexible and irregular hours

Ability to lift and carry up to ~30 pounds frequently while moving across dining room

Ability to work standing on your feet for up to ~8 hours daily

Ability to perform tasks in a timely and efficient manner with a focus on quality

Ability to perform more than one task at a time and prioritize

Ability to move and work fast, but also be thoughtful and gentle as to not break, drop, or spill

Ability to go up and down up to 3 flights of stairs as needed to perform tasks

Ability to reach up to 6 feet overhead (can use crate) or bend over and stoop to the ground while cleaning

Ability to work in spaces with slick, often wet floors in a careful manner

Ability to work in a confined, crowded, fast-moving space with high noise and light levels

Currently Available Shifts

Night shifts, Day shifts, Weekends, Monday to Friday

Benefits

Employee discount (50% off on all food to-go)

Flexible schedule

Referral program

Healthcare availability

401K availability

Family owned and operated business with a strong commitment to personal and professional development, internal promotion, and the happiness of the whole team

Our Restaurant Setting

High-volume setting (400-600 covers daily)

Fine, casual dining restaurant

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Shift :

Day shift

Evening shift

Night shift

Ability to commute / relocate :

Chicago, IL 60603 : Reliably commute or planning to relocate before starting work (Required)

Experience :

Restaurant : 1 year (Required)

License / Certification :

Basset Certification (Preferred)

Work Location : In person