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GENERAL OFFICE CLERK, IV - CLINICAL OPERATIONS ADMIN - Public Health

GENERAL OFFICE CLERK, IV - CLINICAL OPERATIONS ADMIN - Public Health

Tarrant CountyTarrant County, TX
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Summary

This position performs basic-level general office activities, ensuring a culturally sensitive and customer-focused experience for clients and visitors. Performs document processing and recordkeeping to assist in the daily operations of the assigned department.

INTERNAL POSTING

You must be a Tarrant County employee to apply for this position.

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT  NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

Tarrant County employees enjoy superior health, retirement, and insurance benefits. For more information, please click on the link below :

en / human-resources /

Essential Duties and Responsibilities

  • Performs basic-level clerical duties such as classifying, consolidating, summarizing, typing, notifying, sorting, filing, and distributing documents and information. Delivers and retrieves documents from other programs or departments as needed.
  • Answers customer inquiries and schedules appointments as necessary via multi-line phones and personal contact. Greets the public and provides routine information or refers to appropriate information sources.
  • Performs detailed computerized entry and recordkeeping functions using various software systems (including the electronic medical record and state databases), scanners, and other standard office equipment to record, store, and retrieve information.
  • Develops, compiles, and formats various simple reports and correspondence as required.
  • Performs program specific support activities including but not limited to registering customers, assisting customers with the interpretation and completion of program forms, and collecting environmental or clinical samples.
  • Generates bills and collects fees for services, documents fee collection per program procedures, and prepares deposits for pickup or proper delivery.
  • Obtains customer personal and financial information for eligibility for public health and other social support programs. Collects and files medical and non-medical customer information and ensures records are completed per program procedures. Compiles records for audit purposes.
  • Stays updated on program, department, and County policies, procedures, and practices.
  • Participates in required program training.
  • Performs all other related duties as assigned.

Minimum Requirements

NOTE :   You must fill out the work history and education sections of application to show you have years of experience / education as required by hiring department or be disqualified.

  • High school diploma or equivalent .
  • Two (2) full-time years  of general clerical or customer service experience.
  • Healthcare or public health experience preferred.
  • Current and valid driver license .
  • Effective communication skills to deal with the general public and external agencies on a daily basis.
  • Ability to keyboard and use word processing and spreadsheet software.
  • Ability to handle several tasks at once and work without constant supervision.
  • Bilingual Spanish / English is preferred.
  • If hired, you must provide proof of educational attainment at new hire processing

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    General Office Clerk • Tarrant County, TX