Liaison Package Handler

Job Description

Package Liaison – Downtown Seattle (Part Time 15-30 Hours)

Luxer One is looking for a self-disciplined, personable, organized and customer-focused individual to provide package management services to luxury apartment buildings in the Downtown Seattle area. Come join our growing team!

This service representative will help organize and maintain package reception rooms / locker systems at apartment complexes located in the Downtown Seattle area. The service rep will visit their assigned property / properties multiple times a week, and perform various duties.

What You’ll Do :

• Provide in-person support to residents having package questions / issues related to our system.
• Log recently-delivered packages into the property's automated package management system
• Deliver packages to resident doors or in-unit
• Organize packages within the room, to make it easier for residents to find their packages
• Identify aging / stale packages and prepare them to be returned to sender
• Email Correspondence with on-site residents and property staff
• Serve as a primary liaison between the property, carriers and the package management provider support team
• Perform lightweight maintenance or troubleshooting on the locker / package room management system

This is a part-time role (15-30 hours), but this role is also part of a new, expanding service program – with opportunities for growth as the program expands.

Requirements

Who You Are :

Benefits

What’s In It For You :

Requirements

Who You Are : Professional and personable. You will be working in upscale apartment buildings and will be expected to create positive, friendly relationships with both property managers and residents. 1-2 years of customer service experience required. Access to reliable transportation (e.g. a personal car or access to METRO) Ideally, the candidate would live in or near the downtown Washington D.C. area. Comfortable using technology (you will be using a digital package management system and iPad) Good organizational and problem-solving skills This role involves regular physical activity, including lifting and arranging packages, some of which may be bulky. Applicants should be capable of comfortably lifting packages within legal guidelines and maneuvering within package storage areas. At least 18 years old. The above-listed duties are not exhaustive, and the employee may be required to perform other tasks as needed and assigned by the management team.