Senior Business Analyst

This position will have responsibility for coordination of Business / Systems Analysis activities for Enterprise Forms, Forms Selector Database and a new Customer Communications Management (CCM) Platform.  The position will report to the VP, Global Customer Communications Technology Leader. The current platform provides document generation capabilities for over 50 applications within Chubb North America.  Forms include policy, endorsements, contracts, checks, letters, bills, invoices, etc.

Primary Job Responsibilities

• Understands the overall business process for forms delivery in North America and work with business partners to review, analyze, and evaluate business process and forms needs.
• Responsible for development, documentation and communication of business requirements to technical IT team. These way be delivered as Epics and / or User stories.
• Partner with digital teams to provide portable documents for digital delivery
• Responsible for identifying process and technology gaps and working with technical and business resources to fill the gaps based on the business reporting needs.
• Work closely with other business partners to clearly outline the system requirements and act as business analysts for some components.
• Identify dependencies between different components of the program / project and bring to the attention of key stakeholders and project manager to help identify them in the plan.
• Collaborate with business partner, business analysts and appropriate stakeholders to define

Project Scope

Additional Responsibilities :

Business Partnership

Teamwork

Knowledge Sharing

Ensure documentation is captured appropriately and is easily assessable to team members.

5% to 10% travel required (between Philadelphia, White House Station, Jersey City and / or service centers throughout the US)

The pay range for the role is $98,200 to 167,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found

on our careers website

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.