Help Desk Support

Help Desk Support

Job details

Posted

11 November 2025

Location

Boston, MA

Job type

Contract

Reference

984935

Job description

We are seeking a dependable Level 1 Help Desk Support technician to join our IT team. This is an entry-level role focused on first-line support, ticket resolution, and remote troubleshooting. The successful candidate will be expected to work in-office Tuesday through Thursday during the onboarding / training period.

Key details

• Location : 5x a week but Onsite Tuesday-Thursday to start
• Hours : Standard business hours (may include occasional shifts or on-call rotation depending on team needs)

Primary responsibilities

Required qualifications

Preferred qualifications (not required)

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.