Talent.com
Sr. Technical Consultant
Sr. Technical ConsultantFujitsu • Richardson, TX, United States
Sr. Technical Consultant

Sr. Technical Consultant

Fujitsu • Richardson, TX, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a Sr. ServiceNow Technical Consultant that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements

Fujitsu Right Now :

There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today’s FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.

What we offer :

  • The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
  • Unrivalled investment and training in you and your career
  • Stimulating environment offering ongoing learning opportunities
  • Culture of innovation and inspiration
  • Competitive salary and generous benefits
  • A very flexible and creative environment for everyone.

Role and Accountabilities :

A ServiceNow HAM and SAM Consultant is responsible for implementing and optimizing hardware and software asset management solutions using the ServiceNow platform. Key tasks include gathering client requirements, configuring HAM and SAM Pro modules, integrating with discovery and inventory tools, and ensuring data accuracy across the CMDB. The consultant develops asset lifecycle workflows, monitors software license compliance, and provides recommendations for cost optimization. They also lead workshops, train stakeholders, and align ITAM processes with industry standards like ITIL. This role ensures clients achieve full visibility and control over their IT assets while maximizing ROI and maintaining compliance.

  • Serve as a subject matter expert in ServiceNow HAM and SAM capabilities and best practices.
  • Lead client workshops to gather business and technical requirements for HAM and SAM solutions.
  • Design end-to-end asset management processes covering procurement, deployment, usage tracking, reclamation, and retirement.
  • Configure and implement ServiceNow HAM and SAM Pro modules including Discovery, Normalization, Reconciliation, and License Compliance Management.
  • Integrate ServiceNow with third-party systems such as SCCM, Tanium, Flexera, JAMF, Snow, or other inventory and procurement platforms.
  • Perform license optimization analysis and provide strategic guidance on software compliance and cost-saving opportunities.
  • Create reports, dashboards, KPIs, and custom workflows to support client asset management objectives.
  • Guide clients through ServiceNow implementation lifecycles, upgrades, and enhancements.
  • Train and mentor end-users and administrators on ITAM practices and ServiceNow usage.
  • Collaborate with stakeholders across IT, Procurement, Security, and Compliance to ensure alignment of asset data and processes.
  • Qualifications

    Skills and Experience Requirements :

  • 5+ years of experience working with ServiceNow , including at least 2+ years specifically with HAM and / or SAM Pro modules .
  • Demonstrated experience implementing or consulting on HAM and SAM processes in enterprise environments.
  • Strong understanding of ITAM frameworks and software licensing models (Microsoft, Oracle, Adobe, IBM, .
  • Experience with CMDB, ServiceNow Discovery, and integrations with inventory systems.
  • Proficient in ServiceNow platform configuration, scripting (JavaScript), and REST / SOAP integrations.
  • ServiceNow Certified System Administrator (CSA) required.
  • ServiceNow Certified Implementation Specialist in SAM and / or HAM is highly preferred.
  • Skills and Certifications

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM)
  • ITIL v3 certification
  • ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
  • ServiceNow Integration Hub Fundamentals
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong presentation development and Customer Presentation skills
  • Successful teamwork experience & demonstrated leadership abilities
  • What we offer :

  • The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
  • Unrivalled investment and training in you and your career
  • Stimulating environment offering ongoing learning opportunities
  • Culture of innovation and inspiration
  • Competitive salary and generous benefits
  • A very flexible and creative environment for everyone.
  • Role and Accountabilities :

    A ServiceNow HAM and SAM Consultant is responsible for implementing and optimizing hardware and software asset management solutions using the ServiceNow platform. Key tasks include gathering client requirements, configuring HAM and SAM Pro modules, integrating with discovery and inventory tools, and ensuring data accuracy across the CMDB. The consultant develops asset lifecycle workflows, monitors software license compliance, and provides recommendations for cost optimization. They also lead workshops, train stakeholders, and align ITAM processes with industry standards like ITIL. This role ensures clients achieve full visibility and control over their IT assets while maximizing ROI and maintaining compliance.

  • Serve as a subject matter expert in ServiceNow HAM and SAM capabilities and best practices.
  • Lead client workshops to gather business and technical requirements for HAM and SAM solutions.
  • Design end-to-end asset management processes covering procurement, deployment, usage tracking, reclamation, and retirement.
  • Configure and implement ServiceNow HAM and SAM Pro modules including Discovery, Normalization, Reconciliation, and License Compliance Management.
  • Integrate ServiceNow with third-party systems such as SCCM, Tanium, Flexera, JAMF, Snow, or other inventory and procurement platforms.
  • Perform license optimization analysis and provide strategic guidance on software compliance and cost-saving opportunities.
  • Create reports, dashboards, KPIs, and custom workflows to support client asset management objectives.
  • Guide clients through ServiceNow implementation lifecycles, upgrades, and enhancements.
  • Train and mentor end-users and administrators on ITAM practices and ServiceNow usage.
  • Collaborate with stakeholders across IT, Procurement, Security, and Compliance to ensure alignment of asset data and processes.
  • Qualifications

    Skills and Experience Requirements :

  • 5+ years of experience working with ServiceNow , including at least 2+ years specifically with HAM and / or SAM Pro modules .
  • Demonstrated experience implementing or consulting on HAM and SAM processes in enterprise environments.
  • Strong understanding of ITAM frameworks and software licensing models (Microsoft, Oracle, Adobe, IBM, .
  • Experience with CMDB, ServiceNow Discovery, and integrations with inventory systems.
  • Proficient in ServiceNow platform configuration, scripting (JavaScript), and REST / SOAP integrations.
  • ServiceNow Certified System Administrator (CSA) required.
  • ServiceNow Certified Implementation Specialist in SAM and / or HAM is highly preferred.
  • Skills and Certifications

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM)
  • ITIL v3 certification
  • ServiceNow Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
  • ServiceNow Integration Hub Fundamentals
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong presentation development and Customer Presentation skills
  • Successful teamwork experience & demonstrated leadership abilities
  • serp_jobs.job_alerts.create_a_job

    Sr Consultant • Richardson, TX, United States

    Job_description.internal_linking.related_jobs
    Sr. Product Management Specialist

    Sr. Product Management Specialist

    Dal-Tile • Dallas, Texas, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Sr Product Management Specialist is a high performing contributor that supports the management of assigned product lines. This role will be responsible for providing crucial support to the produ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Sr. Solutions Delivery Engineer, Palantir

    Sr. Solutions Delivery Engineer, Palantir

    Trinity Industries, Inc. • Dallas, Texas, United States
    serp_jobs.job_card.full_time
    Senior Forward Deployed Engineer.Palantir Foundry solutions directly into our operations, partnering with business leaders and frontline teams to transform complex requirements into intuitive, scal...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    AHS Staffing • McKinney, TX, US
    serp_jobs.job_card.full_time
    AHS Staffing is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements.AHS Staffing is looking for a CT Tech Radiologic Technologist in McKinney, TX...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    Healthcare Support • McKinney, TX, US
    serp_jobs.job_card.permanent
    Healthcare Support is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements. Healthcare Support Job ID #482163.Pay package is based on 8 hour shifts...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr. Consultant (Cloud Architect Skillset)

    Sr. Consultant (Cloud Architect Skillset)

    evolv consulting • Dallas, TX, United States
    serp_jobs.job_card.full_time
    Do you want to support innovative clients at the intersection of cutting-edge technologies and impactful relationships?.Best Places to Work" by Dallas Business Journal in 2021 and 2022, "Top Workpl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    Zack Group • McKinney, TX, US
    serp_jobs.job_card.permanent
    Zack Group is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements.CT Tech CT Tech’s for positions in McKinney, Texas.The ideal candidate wi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    Nightingale Nurses • McKinney, TX, US
    serp_jobs.job_card.full_time
    Nightingale Nurses is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements. You may not realize it, but as an RN with real world hospital experienc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    Springboard Healthcare • McKinney, TX, US
    serp_jobs.job_card.full_time
    Springboard Healthcare is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements. Springboard Healthcare Job ID #806124.Pay package is based on 8 hou...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    Medical Solutions Allied • McKinney, TX, US
    serp_jobs.job_card.full_time
    Medical Solutions Allied is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements. We’re seeking talented healthcare professionals whose adven...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Solution Consultant

    Senior Solution Consultant

    Coffee + Dunn • Dallas, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Role Description Senior Solution Consultant – Dynamics 365 Customer Insights Role The Senior Solution Consultant (Senior Consultant) will work with o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Travel CT Technologist

    Travel CT Technologist

    MedPro Healthcare Allied Staffing • McKinney, TX, US
    serp_jobs.job_card.full_time
    MedPro Healthcare Allied Staffing is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements. Joint Commission-certified staffing agency, is seeking a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Technologist

    Travel CT Technologist

    GHR Healthcare - PH Division • McKinney, TX, US
    serp_jobs.job_card.full_time
    GHR Healthcare - PH Division is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements. Planet Healthcare Job ID #74390866.Pay package is based on 8 ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Sr. OCM Consultant

    Sr. OCM Consultant

    Black & Veatch • Dallas, TX, US
    serp_jobs.job_card.full_time
    Together, we own our company, our future, and our shared success.As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr. OCM Consultant Job Details | Black & Veatch Family of Companies

    Sr. OCM Consultant Job Details | Black & Veatch Family of Companies

    Florida Staffing • Dallas, TX, US
    serp_jobs.job_card.full_time
    Location : Overland Park, KS, US Ann Arbor, MI, US Atlanta, GA, US Charlotte, NC, US Dallas, TX, US Houston, TX, US Jacksonville, FL, US Orlando, FL, US Phoenix, AZ, US Cary, NC, US Tampa, FL, US Tu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Travel CT Technologist

    Travel CT Technologist

    Health Advocates Network - Allied • McKinney, TX, US
    serp_jobs.job_card.full_time
    Health Advocates Network - Allied is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements. HANStaff Allied Job ID #493583.Pay package is based on 8...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr Director, Capture Management

    Sr Director, Capture Management

    AECOM • Dallas, TX, US
    serp_jobs.job_card.full_time
    Sr Director, Capture Management.At AECOM, we're delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    SR CONSULTANT

    SR CONSULTANT

    Tech Digital • Plano, TX, US
    serp_jobs.job_card.full_time
    Job Summary : The Senior Consultant will play a pivotal role in enhancing business operations through strategic planning and execution. With a focus on optimizing processes, the candidate will collab...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Downstream Refining OT Consultant (Dallas)

    Downstream Refining OT Consultant (Dallas)

    Infosys • Dallas, TX, United States
    serp_jobs.job_card.full_time
    Infosys is seeking a Downstream Refining OT Consultant - This position will primarily be responsible for interfacing with key stakeholders. applying technical and analytical proficiency across diff...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted