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Training Content Developer Job at Swoon in SeaTac

Training Content Developer Job at Swoon in SeaTac

MediabistroSeaTac, WA, United States
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Job Description

Job Description

Title : Training Content Developer

Role Summary

  • The Training Content Developer is responsible for developing training needs at our aviation client for their integration.
  • This role focuses on creating instructor-led lesson plans, eLearning modules, bulletins, and videos for blended learning experiences.

Key Duties

  • Develop training content and solutions for multiple front-line, contact center workgroups.
  • Apply industry methodologies to write and revise content deliverables (e.g., online course materials, job aides, classroom materials) per approved content plans, ensuring content deliverables adhere to established standards.
  • Make recommendations on design specifications, storyboards, and simulations.
  • Facilitate informal and formal reviews with subject matter experts and other applicable team members.
  • Regularly report on project status and recognize potential problems and promptly report issues to manager.
  • Resolve requests for content updates based on identified defects, product enhancements, root cause analysis findings, etc. to help ensure delivery of high-quality products to our internal customers.
  • Take initiative to assist in the continued improvement of content development processes and standards, recommending changes required to match or surpass e-learning industry standards.
  • With limited direction from manager, work independently to manage moderately complex projects, including timelines, development of content, scripts, video recording, and audio.
  • Job-Specific Skills, Experience & Education

    Required

  • 2 years of experience with adult learning principles and e-learning development.
  • Experience with one or more eLearning authoring tools such as : Articulate Storyline 360, Vyond, or Canva.
  • Experience with image / graphic creation and manipulation.
  • Thorough understanding of learning modalities and adult learning styles.
  • Possess excellent written, verbal, and presentation skills.
  • Possess strong organizational and time management skills, with the ability to maintain and adhere to project and individual schedules with minimal supervision.
  • Ability to quickly analyze the impact of development changes on a content development project and adjust workload appropriately.
  • Ability to create compelling visual designs for in-person or virtual training that is functional and engaging.
  • Advanced proficiency with Microsoft Office applications (e.g., Teams, Word, Excel, PowerPoint, and Outlook).
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.
  • Preferred

  • Experience working with Articulate (Rise 360, Storyline, AI).
  • Experience in creating simulations, gamification design, and recording screencasts.
  • Company Description

    Join a team that’s redefining audio entertainment with cutting-edge technology, creative freedom, and a culture that values innovation and individuality. Be part of a company where your ideas shape how millions experience music, sports, talk, and more every day.

    Company Description

    Join a team that’s redefining audio entertainment with cutting-edge technology, creative freedom, and a culture that values innovation and individuality. Be part of a company where your ideas shape how millions experience music, sports, talk, and more every day.

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    Content Developer • SeaTac, WA, United States