Manager, Field Sales

Manager, Field Sales - CCI

Cox Communications, Inc. is looking for a Manager, Field Sales - CCI. This position is located in Chesapeake, Virginia Beach, Norfolk, or Newport News, VA and is full-time. The Manager, Field Sales will have the opportunity to work remotely but must live in the specified city, state, or region. The role requires 25% travel and is a day shift position.

Compensation includes a base salary of $50,000.00 - $75,000.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidates experience. In addition, this role is eligible for an annual incentive / commission target of $22,836.00.

Job Description

The Manager, Field Sales is a fantastic opportunity to flex your leadership skills as you provide leadership and guidance to a highly focused sales team. This team is comprised of field sales representatives that ensure Coxs high standard of customer service and is driven to meet and exceed sales goals and initiatives. As the Manager, Field Sales, you will coach, lead, motivate, and monitor Field Sales Reps and Third-Party Vendors to achieve goals, metrics, and performance through developing sales skills and techniques. You will recommend and implement processes and procedures to increase product penetration through sales to current, former, and prospective residential customers. Authorized Retailers may include Walmart, Best Buy, Boost Mobile, Local Authorized Dealers & Direct Sales. This role reports directly to the Market Manager of Field Sales.

What You'll Do

• Supervise, train, develop, and provide performance feedback to internal / contractor and vendors to achieve all sales and installation goals.
• Serve as business consultant to local dealers to translate strategy into effective operational & sales tactics.
• Develop and cultivate long-term relationships and serve as key point of contact with Authorized Retailers and National Retailer Management to maximize revenue growth and drive product penetrations.
• Recruit, hire, and onboard new internal / external contractor reports.
• Provide individualized and ongoing in-field coaching and performance evaluations to ensure efficiency and productivity of all team members.
• Maintain quality customer service and customer retention while serving as point of contact for escalated customer concerns.
• Conduct meetings and regular store visits with direct / indirect and vendors, attend and participate in company meetings to remain current on all Cox product information and ensure compliance with all company policies.
• Track and analyze daily activity reports to ensure productivity and contribute to the development of processes to improve efficiency.
• Design and implement strategies to maximize sales; including but not limited to sales events, competitions, and incentives.
• Conduct performance reviews for all direct reports and develop team members to promote career pathing and succession planning.
• Communicate and support all current and upcoming sales, marketing plans / strategy and new initiatives to all direct reports and develop / manage sales contests and incentives.
• Remain current on competitive intelligence and share data with direct reports and other key business partners.
• May establish and leverage business alliances with key internal and external partners including but not limited to leasing staff to drive PSU growth.

What's In It For You

Here's a sneak peek of the benefits you could experience as a Cox employee :

Check out all our benefits.

Who You Are

Minimum

Preferred

The company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer All qualified applicants / employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.