Program & Systems Specialist

Full-time

Description

Job Summary

The Programs and Systems Specialist is a vital multi-faceted role responsible for the seamless execution and administrative support of programs events and the functional integrity of key administrative systems. A considerable amount this position will support Arts Culture and Education programs and events. This position acts as the central hub for coordination technology management (specifically Salesforce and Amilia) and logistical operations across the program team. The Specialist ensures high-quality customer experiences maintains accurate data records and provides essential support to the Program Team.

Essential Duties / Responsibilities

• Serve as a thought partner in program development related to arts culture and education offerings.
• Lead staff person for the program registration system and its database interaction.
• Customer service to support internal and external customers of our programs.
• Support data uploads and report management for program directors to access data.
• Manage Docusign and contracts for program directors.
• Communicate with program participants before and after programs.
• Assist program directors with space booking room set up and layout design.
• Support Directors with program operations including set up and check in.
• Serve as the point of contact between the program team and our regular vendors that manage catering and audiovisual needs.

What Youll Do :

Keep Our Community Connected. Youll be the backbone of our program operations managing data in Salesforce maintaining accurate records of community interactions and preparing materials for grant reporting throughout the year. As our primary contact for registration questions youll guide members through the process while training our staff to do the same.

Orchestrate Our Spaces. Youll manage bookings resolve scheduling conflicts and ensure every room is set up perfectly for its purpose. Youll also join the team selecting our next booking softwareyour input matters!

Bring Programs to Life. When programs happen youll be there coordinating catering managing supplies and creating that welcoming JCC atmosphere everyone loves. Youll handle the behind-the-scenes logisticsfrom liquor permits to refund requestswhile providing hands-on support at ACE programs art classes farm Exchange and other program events.

Keep Everyone in the Loop. Communication is key in this role. Youll manage our DocuSign account partner with Marketing on website needs and keep participants informed with timely reminders and follow-up surveys. Youll also collect data for grant reporting and continuously suggest improvements to make our systems work better.

Requirements

Skills / Qualifications Required

COMPENSATION :

This is a full-time non-exempt position with an hourly range of$20.71-$22.41 per hour commensurate with experience. Employee benefits currently include health insurance (medical dental and vision) with access to a health savings account (HSA) with generous employer contributions a 403(b) retirement savings plan with immediate vesting and an employer match up to 4% voluntary disability life and accident insurance substantial staff discounts as well as plentiful time off (vacation sick and holidays including a full week during Thanksgiving).

APPLY NOW

Applications are accepted here. Once you submit your application a member of our hiring team will be in touch if we would like to schedule an interview. An offer of employment in this position will be contingent on the successful completion of a background check. The anticipated closing of this job posting is December 19 2025.

We look forward to hearing from you!

The Boulder JCCs mission is to be a home for community that builds relationships embraces differences and embodies what Jewish life can be. We are a central gathering place for people of all ages and backgrounds that supports the JCCs values of community joy care respect growth and generosity.

Physical Requirements

Reasonable Accommodations

The Boulder JCC is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. The organization engages in an interactive process with applicants and employees who request accommodations and makes determinations on a case-by-case basis. Accommodations may be available during the application process as well as during employment. Requesting an accommodation will not adversely affect employment opportunities or status. All information regarding disabilities and accommodation requests will be kept confidential in accordance with applicable laws.

Dont meet every single requirement Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At the Boulder Jewish Community Center we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about these roles but your past experience doesnt align perfectly with every qualification noted above we encourage you to apply. You may be just the right candidate for this or other positions.

The Boulder JCC is an Equal Opportunity Employer and does not discriminate on the basis of race color religion national origin sex age disability sexual orientation gender identity or any other status protected by law.

Salary Description

$20.71 - $22.41 per hour

Required Experience :

IC

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 20 - 22