Manager, Business Analyst

Business Analyst Team Leader

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Oversees the utilization of the organizations business analyst team who serve as primary liaisons between internal and / or external customers and information technology teams (it) to define business requirements for systems fixes and enhancements to meet customer and organizational objectives and needs.

Builds a customer-focused relationship with internal and / or external customers management team to align project objectives, and to continuously promote the organizations ability for their domain expertise and problem solving abilities.

Approves and may present recommendations on high-impact proposal / requirements documents and solutions development which is project specific.

Manages the development, growth and quality of business analyst staff and delivery services in order to build and improve well rounded teams.

Provides domain specific subject matter expertise (advisory) to customers and remains current on trends in the marketplace.

Facilitates and coordinates the approval of day-to-day recommendations of the business analyst team related to slas, operating procedures, governance structures and metrics for process improvement.

Conduent is an equal opportunity employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.