Job Description
Job Description
Position Title : Program Coordinator
Department : Admissions
Reports To : Program Director
POSITION SUMMARY
Responsible for overall day-to-day supervision of assigned staff and the shift-to-shift or day to day operations of program or unit. This includes oversight of patient activities and staff responsibilities as they relate to patient functions. Implement the treatment philosophy of Tarzana Treatment Centers, Inc. (TTC).
HOURS
8 per day / 5 Days per Week
CATAGORIES OF DUTIES
- Responsible for supervision of staff as assigned by Director. Depending on the nature or type of department, office, program or unit, this may include; counselors, case managers, health educator
outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping or front office staff.
Responsible for insuring staff and patient safety through oversight of physical plant maintenance functionsPerforms and / or oversees regular chart audits, record keeping and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards to include but not limited to the Joint Commission, State, County, City sources.Completes or participates in the development and submission of various reporting requirements as assigned. Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair and other maintenance reports to include fire life safety and other environment of care reporting.Actively seeks to expand network of referral resources through regular networking and outreach activities as assigned.Attends in-service training and educational workshops.Attends all required staff meetings.Cooperates and communicates fully with other staff members and supervisors regarding patient and / or staff behavior, progress, activities, as appropriate.Conducts self in a professional manner in areas of dress, language, attitude and behavior. At all time is a role model for other staff and patients.Exhibits full knowledge and support of the philosophy and objectives of the Agency.Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.As appropriate properly documents in the medical record any rendered services.Participation in medical record and other report and record reviews as assigned.Utilization review activities, as required.Knowledge of current legal standards pertaining to professional practice, reporting requirements (i.e., suspected abuse; Tarasoff), professional boundaries and related issues.Conducts or participates in performance evaluations of interns and other staff, as required.Attending clinical and administrative committee meetings, as requested.Participating in community events, presentations, meetings, and outreach on behalf of TTC.Additional functions as specifically requested by the Program Director and / or Administrator.Day to Day Patient Operations including but not limited to :Patient flow / movementCrisis Management / visibility on the FloorCleanliness of the Environment- Unit InspectionsEnforcement of rules and approval of consequencesIdentification of AMA risksSupervise urinalysis and search training as applicable to program / unit.UA testing oversight and reportingNew patient orientationOversee and monitor activities and schedules of assigned staff.Oversee patient placement including room assignment as applicableCertain items above may apply outside of various TTC programs in such places like patient reception, dining, outdoor areas etc.Staff SupervisionOrientation of new employeesScheduling staff coverage, time-off requests, etc.EvaluationsAssisting Director with hiring activitiesAssisting Director with disciplineTimekeepingSupport to staffOngoing supervision of documentation compliance in medical records.Chart and other record audits with others on Management teamTaking outcome of chart / record audits back to those on each shift to manage compliance.AdministrationActive participation in agency-wide committees as assigned.Support the management team and to act as an agent of the organization in all situations- utilize management team meetings as a forum to resolve differences.Attends weekly management meetings with Program DirectorAttends in service training and educational workshops.Attends all required staff meetings.OtherProvide staffing and provide crisis management, as needed.Work closely with staff to monitor adherence to organizational philosophy goals and objectives.EDUCATION / EXPERIENCE / QUALIFICATIONS GUIDELINES
Minimum High school diploma / GED. Completion of higher education (Bachelors, Masters degree, etc.) may be required depending on contractual obligations. Counselor registration or certification is required if providing SUD services.
Minimum two (2) years supervisory experience preferably in a healthcare setting.
SETTING
Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.
SJ2021
