Front Desk Specialist Part Time

Job Details

Level

Experienced

Job Location

MSO SMN Centennial 1701 - Peabody, MA

Position Type

Part Time

Education Level

High School or Equivalent

Salary Range

$18.85 - $23.55 Hourly

Travel Percentage

Some travel between company locations

Job Shift

Day

Job Category

Health Care

Description

Who we are :

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

What you'll do :

Responsibilities / Duties :

• Provide excellent customer service.
• Registering and scheduling patients, data entry of demographics and insurance information.
• Verify patient insurance and referrals available.
• Manage calls from patients requiring medical care and provide / gather information needed.
• Check in / Check Out patients, verify and update all demographic and insurance information and collection of co- payments resulting in proper cash reconciliation.
• Maintain appointment computer scheduling in accordance with office scheduling policies.
• Understand the requirements of the callers and our practice and input information into our systems.
• Reviewing patient accounts, identifying delinquent accounts, and sending patients with overdue payments to the patients accounts team.
• Informing patients about delays and waiting times.
• Contacting / interacting with appropriate facilities, such as hospitals, rehabilitation centers, assisted living facilities, etc. regarding patient care.
• Scheduling diagnostic tests / follow up appointments for patients.
• Pulling tests as required for an assigned physician, or as a back-up to another co-worker.
• Updating and verifying patient information at every visit.
• Learning urgent call management techniques.
• Understand various aspects of medical insurance.
• Take electronic messages and convey information to respective medical care providers.
• Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
• Performing administrative and clerical duties, such as filing paperwork, when necessary.
• Perform administrative support as required.
• Scheduling diagnostic tests / follow up appointments for patients.
• Other duties as assigned by managers and leads.

Qualifications

Who you are : Qualifications :

What we offer :

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as "protected characteristics").

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.