Manager of Community Living

Manager of Community Living

Gallagher Services provides care for the adults with intellectual and development disabilities, who reside in one of our programs throughout Baltimore County, Baltimore City, Harford County, and Anne Arundel County.

Catholic Charities of Baltimore, Gallagher Services, is currently seeking a Manager Community Living, who will manage staffing, operation, and maintenance of assigned site / s under the direction of the Program Director. The Manager of Community Living and Senior Manager of Community Living will work collaboratively with the Person-Centered Planning (PCP) Specialists to assist people with developmental and intellectual disabilities to live the life of their choice.

The work schedule is Monday Friday, 8 : 00am 4 : 00pm. One of the most essential and critical responsibilities of this position is to perform on-call duties and provide immediate coverage as needed. This entails being readily available to respond to urgent situations, address unforeseen challenges, and ensure continuous operation or resolution of critical issues outside of standard working hours.

Job Duties & Responsibilities :

• Create an environment in which people are valued and encouraged to develop their fullest potential following basics of individual rights and person-centered supports. Teach and promote dignity, right of choice, civil rights and reasonable risk to people supported.
• Manage and direct a team of up to 10+, including recruiting new hires, conducting performance reviews and timesheets. Work with talent team to interview and hire for vacancies.
• Develop, monitor, and coordinate active staffing schedules, ensure proper ratios and properly trained DSPs are working at the site(s) utilizing the master schedule developed.
• Swiftly and effectively manage day / night on-call responsibilities to maintain seamless service, minimizing downtime, and ensuring the organization's ongoing success and stability.
• Work collaboratively with PCP Specialists to coordinate all interdisciplinary team communications with the individual, families, day programs, state agencies and advocates. Attend PCP meetings.
• Complete 30-day reviews for individual support. Maintain individuals' files including medication administration, appointments, psychiatric care, durable medical equipment, hospital stays, nursing home / rehab and hospice coordination, etc.
• Ensure all incidents are entered into the Case Management System timely and accurately. Communicate all incidents (behavioral, medical, maintenance, etc.) to the Quality Enhancement Manager and Program Director immediately. Complete any needed follow-up and reviews.
• Present as needed to BMC (Behavior Management Committee) behavior plans, sedations orders, restrictive techniques, psychotropic medications, and restrictions. Assist the Director in the preparation of capital and house budgets for the site / s. Work with PCP Specialists to monitor and maintain individual entitlements.
• Train all staff and volunteers to include feeding protocols / special diets, emergency shut offs, paperwork requirements, PCPs, etc. Ensure all staff complete their required DDA training.
• Perform other duties as assigned.

Manager of Community Living :

Required Skills & Abilities :

Physical Requirements & Work Environment :

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to :

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer.