Future Store Manager : Chalfont

Store Manager In Training (Smit)

The Store Manager In Training (SMIT) role is a developmental position designed to prepare future Store Managers within our Dunkin' network. SMITs receive comprehensive, hands-on training across all store functions and leadership levels. Once trained, SMITs support various locations across the network until a Store Manager (SM) position becomes available. In the absence of a Store Manager, the SMIT fulfills all responsibilities of the role, driving daily operations, supporting team development, and ensuring brand and operational excellence.

Key Behaviors

• Ability to lead change and work closely with a SM
• Proactively identifies and recruits top talent for the team.
• Takes ownership of training and developing new staff to standard.
• Leads daily operations with a focus on driving sales and guest satisfaction.
• Coaches team members to meet and exceed brand standards and operational benchmarks.
• Maintains a high-energy, supportive atmosphere that encourages growth and accountability.
• Demonstrates a hands-on leadership style that motivates others by example.
• Uses performance data to guide team development and improve results.

Mission Statement

Fast and Friendly Service. Clean Restaurants.

Core Values

Key Responsibilities Leadership & Culture

Operational Excellence

Accountability & Performance Evaluation

Qualifications

Key Competencies

Physical Demands / Working Conditions

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular / decaf / flavored coffee, iced regular / decaf / flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.