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Project Manager III

Project Manager III

Katalyst HealthCares & Life SciencesWorcester, MA
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Job Description :

The Client team is an industry leading organization, providing unparalleled patient support that results in improved brand loyalty and patient satisfaction. The Client Operation team is seeking a Project Manager with project management and technical skills to help support the growth and development of our internal program's operational tools, which include.

  • SharePoint : Internal team sites to manage team communications and documentation.
  • SMaRT : staff management automation and reporting tool.

Responsibilities :

  • Meet with Client stakeholders, understand the stakeholder needs and document their needs in a requirement repository.
  • Liaison between Client business stakeholders and technical stakeholders.
  • Engage and manage the stakeholders, processes, and technology that will accomplish the objectives of the project and operational processes.
  • Identify and design innovative solutions using SQL and Microsoft Power Platform.
  • Develop and manage the timeline of projects, forecast time and budget spend, and resource allocation.
  • Partner with and assist the development team during the development and testing phases : unit, functional, and user acceptance.
  • Develop and publish communication plan for the project's deployment.
  • Develop, publish, and educate the stakeholders on deployment and its plan.
  • Develop and maintain training and user documentation.
  • Create and communicate status updates to appropriate stakeholders.
  • Onboard new programs into the Client staff management applications and process.
  • Support the diverse staff management programs in the application and processes.
  • Coordinate and support the staff management program administrators with their program personnel changes and business support needs.
  • Capture issues and enhancement requests, document in the backlog.
  • Perform initial analysis to define the issue or enhancement; using SQL and analysis of Power Apps, Power Automate, and Power BI applications.

    • Requirements :

  • years working in the same functional area on or more concurrent projects.
  • Experience managing or more projects concurrently and the projects are in different phases.
  • Able to document the output of stakeholder interactions in written and flow diagrams.
  • Ability to think through the logical unit of work and conduct a complete impact analysis.
  • Able to develop good working relationships between all stakeholders.
  • Highly skilled in relational database.
  • Working knowledge VISIO.
  • Hands-on knowledge and experience of Microsoft Power Platform : Power Apps (for app building), Power Automate (for workflow automation), Power BI (for data analysis).
  • Experience with Agile projects and methodology.
  • Excellent communication skills : able to take disparate information and present it in a complete, accurate, and concise manner.

    • Skills :

  • Engage and manage the stakeholders, processes, and technology that will accomplish the objectives of the project and operational processes.
  • Proven ability to concurrently manage projects and daily support.
  • Document new requirements or operational issues by conducting discussions with Client Patient Services (Client) stakeholders and document their needs in flow diagrams or other requirements gathering documentation.
  • Identify and design innovative solutions.
  • Highly skilled in relational database, ER diagrams, and SQL.
  • Hands-on knowledge and experience of Microsoft Power Platform : Power Apps (for app building), Power Automate (for workflow automation), Power BI (for data analysis).
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    Project Manager Iii • Worcester, MA