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High Performing Bilingual Collector

High Performing Bilingual Collector

Del Sol Furniture & MattressPhoenix, AZ, US
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Job Description

Job Description

Del Sol Furniture is looking for experienced collectors to join our team!

We are one of the few furniture stores that provide credit directly to our customers to help them furnish their homes.

Are you driven, persuasive, and passionate about achieving results?

Were looking for a high-performing Bilingual Collector who thrives in a fast-paced environment, knows how to connect with people, and takes pride in delivering excellent customer service while meeting collection goals.

Key Responsibilities :

  • Contact customers with past-due accounts in a professional, empathetic, and results-oriented manner.
  • Negotiate payment arrangements while adhering to company policies and federal / state regulations.
  • Document customer interactions and payment agreements accurately in the system.
  • Collaborate with the credit and customer service teams to resolve customer concerns and minimize delinquency.
  • Consistently meet or exceed collection targets, call volume, and follow-up goals.

What Were Looking For :

  • Bilingual (English / Spanish) Required.
  • Proven experience in collections, accounts receivable, or a similar role.
  • Strong negotiation and communication skills.
  • Resilience, persistence, and a results-driven attitude.
  • Ability to handle difficult conversations with professionalism and empathy.
  • Detail-oriented with strong organizational and documentation skills.
  • Basic computer skills and familiarity with CRM or collection software.

    • This is an in office position in Central Phoenix.

  • Full Time
  • 18 to $20 Hourly Base plus earned commission
  • You can easily reach over 50k annual salary
  • Flexible Schedule

    • 8 Hour or 10 hour shifts

  • Saturdays required
  • On the job training

    • Position Qualifications :

  • Must be Bilingual - English / Spanish
  • Must be 18 years old
  • Must be able to work Saturdays
  • Strong communication skills over the phone required

    • Benefits and Perks :

  • Health Insurance, Dental / Vision
  • Life Insurance
  • Paid Vacation and Holidays
  • Paid Personal / Sick Days
  • Paid Training
  • Generous Employee Discounts

    • Del Sol is committed to developing long term relationships by exceeding expectations in service, product quality and credit opportunities. Through honesty, credibility, and the integrity of family ownership, we will provide genuine value and incomparable service that far surpasses our competition. Our entire team, both sales and support, will provide an exceptional experience and the highest level of professionalism through hard work, training and a sincere concern for the needs of our clients.

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    Collector • Phoenix, AZ, US