Deputy Director Operations, 4PL+

Deputy Director Operations, 4PL+

Belong, Connect, Grow, with KBR!

The 4PL+ portfolio is comprised of multiple projects supporting government and commercial customers in Aerospace and Manufacturing industries. The 4PL+ group delivers quality support, metrology services, warehousing and logistics, asset management, and industrial maintenance at over 30 locations worldwide.

Job Summary

The Deputy Director of Operations, 4PL+ will be a hybrid role. The Deputy Director of Operations, 4PL+ will be responsible for supporting the entire portfolio and the Sr. Director in ensuring customer delivery, quality, cost controls, safety, people management, and overall contract execution. The Deputy Director will also be responsible for supporting the strategic goals of the business unit, aligning with customer requirements, and overseeing multiple projects. Key responsibilities include ensuring customer satisfaction, driving business growth, supporting and leading projects, and ensuring successful management of the portfolio.

Roles and Responsibilities

• Work with customer focal points to drive daily tactical activities.
• Develop strong customer relationship with client and ensure customer satisfaction across all programs.
• Develop and execute corrective action plans when necessary.
• Apply best practices for operational excellence across all contract requirements and initiatives.
• Coordinate with project / program managers, develop and track key performance indicators, analyze variances and develop recovery plans, RAIL tracking, and get-well plans when required.
• Support all business development initiatives to include organic growth and new ventures.
• Ensure all programs meet contract requirements and deliverables.
• Organize and lead Quarterly Business Reviews, Monthly Performance Reviews, and Voice of Customer discussions with our clients.
• Implement technology improvements such as automation and artificial intelligence (AI) where applicable.
• Coordinate and develop process improvement initiatives and portfolio projects.
• Must be willing to travel around 25% of the time.

Basic Qualifications

Preferred Qualifications

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and / or beliefs, or any other characteristic protected by federal, state, or local law.