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Donor Relations Specialist - Front Desk Sales

Donor Relations Specialist - Front Desk Sales

VitalantMidland, TX, US
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Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life-saving mission by greeting donors at local donations centers, providing education on various blood and blood product donation procedures. You will assist with ensuring donor comfort, addressing pre-donation questions, and scheduling their next blood donations.

What to Expect

Schedule : Monday : 8 : 30-5 : 40pm ;Tuesday : 8 : 30am-5 : 40pm ;Wednesday : 11 : 30am-6 : 30pm ;Thursday : 11 : 30am-6 : 30pm ; Friday : 7am-3pm

Our comprehensive total rewards support you, your family, and your future with :

  • Medical, dental, and vision insurance
  • 401K + 5% company match
  • Tuition assistance up to $5k per year
  • Free basic life and AD&D insurance
  • Free short-and-long-term disability insurance
  • Paid time off
  • Employee Resource Groups
  • Recognition and perks

As a Donor Relations Specialist, you’ll get to :

  • Assist donor services staff by addressing donor questions and monitoring donor wait times.
  • Retain current donors by scheduling their next donation appointment.
  • Educate donors on additional collection techniques to optimize donation opportunities.
  • Administer customer service and marketing survey to donors.
  • Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.
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    Front Desk Specialist • Midland, TX, US