Operations Manager

Description

Alliance Technical Group is a strategic and trusted partner providing premier solutions that support the full spectrum of our customers' environmental needs, and ultimately, helping to protect the environment. We are hiring an Operations Manager for our office in Canton, MA.

JOB OVERVIEW :

The Operations Manager (OM) is a senior management role that has full responsibility for operations and administrative functions at an office location. OM activities include managing and / or participating in recruiting, sales, scheduling, technical training, cost estimation, test plan and report review, customer service, and asset allocation.

OMs are responsible for ensuring that operations personnel comply with all company (administrative and technical) SOPs as well as Safety, DOT and Quality Programs. The OM is also responsible for resolving customer complaint and / or service issues. OMs partner with their RM and Sales team for business development opportunities within the geographic area of the office as well as areas of specialty services, if applicable, throughout the company. OMs participate in business reviews, new account strategy and have hiring and firing decision-making roles at their office.

RESPONSIBILITIES AND DUTIES :

• Ensure consistent execution of core deliverables to the customer. Communication and coordination with Client Account Managers (CAM) and Technical Services to facilitate final proposals, test plans and test reports.
• Promotes and participates in conference calls and presentations with senior management, sales team, and other key personnel to facilitate and coordinate : revenue forecasting, project planning, business development,

technical training, and customer service activities.

Pay Range :

$115k-$130k / annually, depending on experience

QUALIFICATIONS :

Education and Experience, either

experience

PHYSICAL REQUIREMENTS :

Must be able to meet physical demands such as :

Key Benefits Include :

Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.