Clinic Support Associate (Full Time / Garden City)

Clinic Support Associate

Metro Physical & Aquatic Therapy is a patient-centered practice dedicated to exceptional care, strong community relationships, and a supportive workplace culture. We're proud to create an environment where both patients and staff feel valued, respected, and encouraged to grow.

We are seeking a reliable, motivated Clinic Support Associate to join our team. This role combines front desk responsibilities with hands-on patient support to keep daily clinic operations running smoothly. Ideal for someone who enjoys working with people, multitasking, and making a positive impact every day.

Be part of a growing, reputable healthcare organization

Work in a supportive, team-focused environment

Opportunities for long-term growth and skill development

Days & Hours : Monday-Friday 11 : 30am-8pm

Essential Functions :

Greet patients and visitors warmly; manage check-in, scheduling, and phone calls

Collect co-pays and accurately enter data into the Electronic Medical Record (EMR) system

Support clinicians during treatments setting up equipment, assisting with exercises, and maintaining a clean, organized space

Ensure smooth clinic flow by monitoring schedules and communicating effectively with staff and patients

Maintain patient confidentiality and adhere to all HIPAA and clinic safety standards

Requirements :

High school diploma or GED required

Prior experience in a medical office, therapy clinic, or customer service role preferred

Proficiency in Google Suite required; EMR experience a plus

Strong communication, organization, and multitasking skills

Team-oriented, dependable, and professional attitude

Physical Requirements :

While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and / or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.

Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include : visitors, patients, staff members, or others).