Sr. Technical Product Manager, Amazon Prime Air

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How do you get items to customers quickly cost-effectively andmost importantlysafely in less than an hour And how do you do it in a way that can scale Our teams of hundreds of scientists engineers aerospace professionals and futurists have been working hard to do just that! We are delivering to customers and are excited for whats to come. Check out more information about Prime Air on the About Amazon blog ( you are seeking an iterative environment where you can drive innovation apply state-of-the-art technologies to solve real world delivery challenges and provide benefits to customers Prime Air is the place for you.

Come work on the Amazon Prime Air Team!

Were hiring a Sr. Technical Product Manager Fulfillment Integration to own the under-the-roof fulfillment flows and the supporting technical design for integration with new models / businesses that feed our Prime Air Drone Delivery Centers (PADDCs). You will define how an order is prepared packaged verified and handed off to flight operations. Youll turn ambiguous real-world constraints into crisp mechanisms partnering with software hardware and operations to reduce latency and defects while enabling replication across sites.

If you thrive in an iterative environment love shipping mechanisms that exist in the physical world and enjoy working across software operations and infrastructure this role is for you.

The ideal candidate is a creative demonstrated product manager with superior analytical abilities. This opportunity requires excellent technical problem-solving and communication skills. You must be able to accurately prioritize projects make sound judgments and work to improve the customer experience. Skillset in operations management and aviation enthusiasm is a plus.

Key job responsibilities

Own the end-to-end under-the-roof workflow from order pick / pack packaging scanning / labeling staging PADDC handoff; define detailed product requirements and success metrics.

Lead partner-location integrations across other businesses : map current / future states define SLAs and interfaces and land mechanisms that work at scale.

Define and drive packaging approaches per model balancing product protection weight constraints and drone compatibility; set guardrails that remove decision making.

Partner with operator tooling teams to translate operational needs into usable software flows (scanning exceptions queueing etc).

Instrument the workflow with phase-level telemetry; own targets for median and P90 by phase and overall Click-to-Delivery; run RCAs and deliver measurable variance reduction.

Write clear PRFAQs / BRDs and drive cross-org alignment with engineering operations safety and partner teams.

Support site launches and retrofits; validate mechanisms on the floor close the loop with data and iterate quickly.

About the team

Prime Airs PADDC team designs and scales the ground systems that turn a customer click into a drone takeoff. We design both mobile deployment infrastructure and multi-pad permanent sites plus the processes and software that connect PADDCs to Amazon networks and partner operations. Day to day we turn ambiguous needs into buildable interfaces and site-ready plans and work with engineering and operations to prototype pilot and harden changes before scaling. If you like building where software hardware and real-world operations meetand seeing your decisions show up on a launch padyoull fit right in.

• 2 years of technical product or program management experience
• Experience owning / driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in using analytical tools such as Tableau Qlikview QuickSight
• Experience in building and driving adoption of new tools
• Technical depth in operations / fulfillment domains (same-day / sortation / last-mile WMS scanning / labeling packaging)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100 / year in our lowest geographic market up to $235200 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and / or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Required Experience :

Senior IC

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 136100 - 235200