Strategic Leader, Research Partner Success (International)

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief :

Strategic Leader (Associate Director Level), International Research Partner Success

Our Research Strategic Leaders (SLs) represent EAB's Research division with colleges and universities. Research SLs build relationships with university executives and other senior campus leaders to understand their institutional priorities and deploy EAB research and services to help partners accomplish their goals. SLs drive high impact utilization and maximize the value EAB partners derive from their research partnership to secure partner outcomes, partnership renewal, and growth goals. The International Research SL will work with our growing partnership of international universities, working primarily with partners in Australia and New Zealand.

This role is open to remote candidates based on the West Coast of the United States, to create more alignment with time zones in Australia and New Zealand. The position requires travel for partner visits in Australia and New Zealand (among other countries) and occasional team in-person days in Washington, D.C. Partner travel typically includes two annual trips, each lasting two to three weeks, with advance notice provided.

Who We Want

• Do you want to make a difference in higher education?
• Do you build great customer relationships that inspire loyalty and drive growth?
• Do you advise customers to make right decisions that achieve strategic goals?
• Do you have a passion for delivering amazing customer experiences?
• Are you a persuasive leader with a knack for teaching and explaining concepts?
• Are you a problem solver with a gift for finding solutions that meet customer needs?

What You Will Do

Build Relationships

Develop Industry and Content Knowledge

Develop Deep Partner Knowledge

Drive Impact and Successful Outcomes for Your Partners

Develop a Commercial and Growth Oriented Mindset

Report on your Business

Travel expectation (in person) : This position requires travel for international partner visits and the occasional team in-day in Washington, D.C. Partner travel typically involves 2 annual trips to Australia and New Zealand, each lasting 2-3 weeks, with advance notice provided.

Basic Qualifications :

Ideal Qualifications :

If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation :

The anticipated starting salary (base) range for this role is $70,000 - $94,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits :

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include :

Benefits kick in day one; learn more at eab.com / careers / benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.