Account Manager, Growth

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we’re building the first enterprise AppGen platform : software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components.

Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for.

Let's build the future together!

WHY WE'RE LOOKING FOR YOU

We're looking for an account manager who gets that our customers' success drives our growth. You'll own the relationship with your clients, working alongside sales engineering to deeply understand their needs, identify the right solutions, and help them unlock more value from Retool. You'll close renewals and expansion deals by being a trusted advisor, not just a vendor. The ideal candidate is quota-driven but knows the best outcomes come from genuine partnership and solving real problems.

WHAT YOU'LL DO

• Drive expansion revenue by identifying opportunities where Retool can solve more problems for your customers
• Own renewals by proving ongoing value well before contract time
• Build pipeline through product conversations, use case exploration, and event follow-ups that actually matter to customers
• Get curious about your customers' businesses to understand their goals, challenges, and workflows so you can recommend the right solutions
• Run tight sales processes with consistent methodology to deliver accurate forecasts and hit your numbers
• Champion your accounts internally by sharing usage insights, customer wins, and strategic recommendations during business reviews
• Spot risks early and own them through resolution because if something's off, you're on it
• Communicate clearly and follow through reliably so your customers never wonder where things stand

WHO YOU'LL WORK WITH

You’ll partner closely with sales engineers to design solutions, technical account managers to ensure smooth implementation, account executives to tackle strategic accounts, and deal desk and legal to get deals across the finish line. This role thrives on collaboration because your success depends on building great relationships internally and externally.

THE SKILLSET YOU’LL BRING :

NICE TO HAVE :

For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.

Additional compensation in the form(s) of equity, and / or commission / bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US pay range

$120,000 - $170,000 USD

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

A "disabled veteran" is one of the following : a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

As set forth in Retool’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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