Training and Development Specialist

Training & Development Specialist

The Training & Development Specialist supports the mission, goals, and strategic plan of Life Connection of Ohio (LCO) by working collaboratively with Recovery Services leadership to develop lesson plans and training materials which contribute to the success of LCO. This role will provide clinical training which aligns with LCO's strategic values and anchors. The T&D Specialist will help drive performance to support Key Performance Indicators (KPIs), utilize nonconformance and root cause analysis data to drive process improvement, and work to resolve identified gaps between process and training. This position will collaborate with others to lead and / or participate in the presentation of organizational workshops and additionally identified training opportunities.

Key Responsibilities - Essential Duty or Function :

• Effectively delivers new hire general curriculum training for Recovery Services.
• Effectively delivers new hire clinical curriculum training for the Recovery Services department.
• Become and act as subject matter expert (SME) for recovery services regulations, procedures, and processes.
• Create a training strategy that starts with and incorporates "the why" of clinical task requirements.
• Collaborate with Recovery Services leadership to identify training needs and develop effective learning solutions for both new hire and incumbent staff.
• Collaborate with clinical directors to develop and facilitate annual competency assessments.
• Collaborates with clinical directors to develop ad hoc task specific competency assessments when learning deficiencies are identified.
• Measure staff comprehension of learning programs through observation and knowledge checks. Adjust training materials based on feedback and results.
• Maintain accurate training records and ensure compliance with all regulatory requirements.
• Collaborate with the Quality Systems & Training Support Specialist to develop clinical preceptors and evaluate preceptor performance.
• Collaborate with Recovery Services leadership to develop and maintain effective training materials.
• Maintain training materials, including instructor-led courses, online courses and training manuals.
• Manage the Learning Management System.
• Create training materials using applicable training applications, as needed.
• Facilitate process improvement initiatives identified through nonconformance data and root cause analysis meetings.
• Works with Recovery Services leadership to coordinate new hire on-site training and precepting.
• Collaborates with Recovery Services leadership to develop and / or identify CEPTC (Continuing Education Points for Transplant Coordinators) points opportunities including verification and communicating the opportunities to staff.
• Performs additional job-related duties, as assigned.

Qualifications :

Education : Bachelor's degree in education, business management, or related field preferred.

Experience Requirements : Must have experience as an Organ Recovery Coordinator. At least two years of experience as an Organ Recovery Coordinator preferred. At least 2 years of training / education experience preferred. Experience with lesson planning, adult learning methodology, and workshop facilitation preferred. Experience with multimedia training platforms and e-learning technology (including course-building) preferred.

Skills and Abilities : Teamwork Contributes to building and maintaining a positive team.