Talent.com
Multi-Unit Team Leader
Multi-Unit Team LeaderH&R Block • Knoxville, TN, US
Multi-Unit Team Leader

Multi-Unit Team Leader

H&R Block • Knoxville, TN, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Multi-Unit Team Leader

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as a Multi-Unit Team Leader, youll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, youll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

Youll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.

It would be even better if you also had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry

What you'll bring to the team...

  • Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist DGM in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
  • Travel between offices as required
  • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
  • Your Expertise :

  • People management experience, with the demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
  • Computer proficient with the ability to use MS Office
  • Bachelors degree in a related field, or high school diploma with the equivalent combination of experience
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
  • Why work for us

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • serp_jobs.job_alerts.create_a_job

    Team Leader • Knoxville, TN, US

    Job_description.internal_linking.related_jobs
    Yard Hostler(In Ten Speed Rig Not Yard Dog) / City Driver Home Daily

    Yard Hostler(In Ten Speed Rig Not Yard Dog) / City Driver Home Daily

    B.A.H Express • La Follette, TN
    serp_jobs.job_card.full_time
    KNOXVILLE TN - YARD HOSTLER / CITY DRIVER / NO TOUCH FREIGHT.Express Trailers At Customer Yard Location .Local Pick Up & Deliveries As Required 150 Mile Radius of Knoxville TN .Manual 10 Speed & 5...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Refrigerated Team Truck Driver in La Follette, TN

    CDL-A Refrigerated Team Truck Driver in La Follette, TN

    AllTruckJobs • La Follette, TN, US
    serp_jobs.job_card.full_time
    CRST The Transportation Solution Inc.We are looking for Experienced CDL A Team Truck Drivers to Haul Dedicated freight all over the US. CDL A Teams can make $125,000 to $135,000 a year per driver.Gu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Locum Physician (MD / DO) - Emergency Medicine in LaFollette, TN

    Locum Physician (MD / DO) - Emergency Medicine in LaFollette, TN

    LocumJobsOnline • LaFollette, TN, US
    serp_jobs.job_card.full_time
    LocumJobsOnline is working with Rhino Medical to find a qualified Emergency Medicine MD in LaFollette, Tennessee, 37766!. LaFollette, Tennessee Emergency Medicine Locum Tenens.Rhino Medical is leadi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Speedwell, Tennessee, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    HomeJobFinder • Norris, TN
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel LPN - Skilled Nursing - $1,090 per week - Urgently Hiring

    Travel LPN - Skilled Nursing - $1,090 per week - Urgently Hiring

    Core Medical Group • LaFollette, TN, United States
    serp_jobs.job_card.permanent +1
    Core Medical Group is seeking a LPN / LVN Long Term Care for a travel job in LaFollette, Tennessee.Job Description & Requirements. Client in TN seeking Licensed Practical Nurse : LTC / SNF.We are looki...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Director of Store Operations – Multi-Unit Grocery Retail

    Director of Store Operations – Multi-Unit Grocery Retail

    Food Management Search • Knoxville, TN, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Privately held, discount grocery retailer with strong roots in the Southeast.Known for its value-driven culture, loyal customer base, and operational excellence. The company operates 35+ stores.Buil...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - Long Term Care (LTC) Long Term Care - $1,015 per week

    Travel Nurse RN - Long Term Care (LTC) Long Term Care - $1,015 per week

    TNAA TotalMed RN • La Follette, TN, United States
    serp_jobs.job_card.permanent
    TNAA TotalMed RN is seeking a travel nurse RN Long Term Care (LTC) Long Term Care for a travel nursing job in La Follette, Tennessee. Job Description & Requirements.We're looking for Registered Nurs...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel LPN - Skilled Nursing

    Travel LPN - Skilled Nursing

    HealthTrust Workforce Solution External • LaFollette, TN, US
    serp_jobs.job_card.full_time
    HealthTrust Workforce Solution External is seeking a LPN / LVN for a travel job in LaFollette, Tennessee.Job Description & Requirements. F3E5; LaFollette MC ◾LaFollette, TN.F4B5; Hourly : ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    DCS CASE MANAGER 1 • - EG - 04012025-66745

    DCS CASE MANAGER 1 • - EG - 04012025-66745

    State of Tennessee • Clinton, TN, United States
    serp_jobs.job_card.full_time +1
    State of Tennessee Job Information.LOCATION OF (350) POSITION(S) TO BE FILLED : DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, STATEWIDE. The DCS Case Manager 1 • position ha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    LPN / LVN - LTC

    LPN / LVN - LTC

    Tennova - LaFollette Medical Center • La Follette, TN, United States
    serp_jobs.job_card.full_time
    Tennova - LaFollette Medical Center.StaffDNA has several positions for LPN / LVN, LTC at a healthcare facility in La Follette, TN. Job Duties : Administers high quality, skilled nursing care to patient...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel LPN / LVN - $1,127 per week - Urgently Hiring

    Travel LPN / LVN - $1,127 per week - Urgently Hiring

    Supplemental Health Care • Lafollette, TN, United States
    serp_jobs.job_card.full_time +1
    Supplemental Health Care is seeking a LPN / LVN for a travel job in Lafollette, Tennessee.Job Description & Requirements. Supplemental Health Care is connecting Skilled Nursing Lpn / lvns with top-tie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Locum Physician (MD / DO) - Emergency Medicine in LaFollette, TN

    Locum Physician (MD / DO) - Emergency Medicine in LaFollette, TN

    LocumJobsNetwork • LaFollette, TN, US
    serp_jobs.job_card.full_time
    LocumJobsNetwork is working with Rhino Medical to find a qualified Emergency Medicine MD in LaFollette, Tennessee, 37766!. LaFollette, Tennessee Emergency Medicine Locum Tenens.Rhino Medical is lead...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel LPN - Skilled Nursing

    Travel LPN - Skilled Nursing

    Assured Nursing • LaFollette, TN, US
    serp_jobs.job_card.full_time
    Assured Nursing is seeking a LPN / LVN Long Term Care (LTC) Long Term Care for a travel job in LaFollette, Tennessee.Job Description & Requirements. Assured Nursing is currently seeking a.The id...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist (SLP) in Duff, TN

    Travel Speech Language Pathologist (SLP) in Duff, TN

    AlliedTravelCareers • Duff, TN, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Seven Healthcare to find a qualified Speech Language Pathologist (SLP) in Duff, Tennessee, 37729!. Seven Healthcare is seeking a dedicated full-time.This permanen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPA • Rocky Top, Tennessee, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Norris, Tennessee, US
    serp_jobs.job_card.full_time +1
    Border Patrol Agent (BPA) Entry Level.Check out the role overview below If you are confident you have got the right skills and experience, apply today. NEW RECRUITMENT AND RETENTION INCENTIVES!.Duty...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Urologist - Growing Health System

    Urologist - Growing Health System

    National Coalition of Healthcare Recruiters • Knoxville, TN, United States
    serp_jobs.job_card.full_time
    Growing Hospital system seeks a Urologist to work near Knoxville, Tennessee!.Raymond Stiles 843-574-8233 raymond@nowhealthcare. This group is a Tennessee-based healthcare enterprise committed to pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted