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Hotel Front Desk Receptionist

Hotel Front Desk Receptionist

Holiday Inn & SuitesSpringfield, MO, US
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Hotel Front Desk Receptionist - Highly Skilled and Talented

Are you a highly skilled and talented individual with a passion for providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? If so, we have an immediate opportunity for you to join our team as a Hotel Front Desk Receptionist.

Responsibilities :

  • Provide upscale guest service experiences for clients throughout their stay
  • Ensure clients are properly greeted upon their arrival
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
  • Oversee check-in and check-out procedures, including reservations and financial transactions
  • Promptly address guests’ requests, like in-room dining
  • Actively listen to and resolve complaints
  • Ensure special guests receive personalized services
  • Recommend local tourist spots and establish friendly relationships with regular hotel clients

Skills :

  • Proven work experience in a similar role
  • Customer service drive with outstanding communication and active listening skills
  • Excellent problem-solving and multitasking skills
  • Ability to work flexible hours
  • Strong sense of responsibility and a professional presentation

    • Why should you apply?

  • Competitive hourly wage based on experience
  • Paid time off for a healthy work-life balance
  • Comprehensive health, dental, and vision insurance options
  • Referral program to earn additional rewards
  • Employee discount for hotel services
  • Opportunity to learn and develop new skills in a thriving industry

    • Location : 2720 N Glenstone Ave - Springfield MO 65803

    If you are a motivated and enthusiastic individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our team and be a part of our fun and loving work environment.

    69+ years of service. Always clean & friendly. Creating moments that matter. We're There™. Redesigned for you with blackout shades, comfy beds, free Wi-Fi & kids still stay free. An IHG® hotel. Pillow Menu. In-room heating & A / C. Blackout shades. Hot breakfasts.

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    Front Desk Receptionist • Springfield, MO, US