Treasury - Fulfillment Advisor

Bank Of America Treasury Product Implementation Support

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Responsible for acting as the primary interface to med / high revenue clients. Responsibility includes leading, directing, and coordinating the implementation of highly complex treasury, cash management, card and / or depository products and services. Provide relationship management, servicing, and technical assistance to internal business partners / vendors to ensure a timely and smooth implementation process.

Provide a consultative approach to client through implementation; Facilitate internal and external client calls to work through implementation requests utilizing project management and technical skills; Troubleshoot, research, and respond to internal client team requests; Engage key stakeholders throughout the implementation process.

1-2 years of experience in the Banking / Financial industry, Treasury experience required. Excellent communications skills and ability to present to an audience. Ability to work under pressure in a team environment. Ability to liaise with all levels of the firm and people with different experiences and backgrounds. Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.

• 1-2+ years project management skills.
• Associates in this role are directly aligned to a sales team and provide dedicated Treasury Product implementation support for the Sales team's entire book of clients.
• Associates meet with their aligned sales partners on a weekly (if not more frequent) basis to discuss all work in the pipeline.
• Associates conduct Client facing calls and are in frequent and direct communication with clients.
• Associates run point for Sales / Clients on all work and interactions needed with Treasury Operations and Technology teams as clients are implementing complex Treasury products.
• Associates develop working relationships w / Clients and can be a primary point of contact for Clients on all Implementation / Fulfillment questions and issues.
• Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.

Shift : 1st shift (United States of America) Hours Per Week : 40