Veterinary Client Service Representative - Emergency

Description

Veterinary Client Service Representative - Emergency Thrive Pet Healthcare Specialists of Mansfield Mansfield, TX Shifts : Overnight - 3, 12's  Day / swing - 3, 12's  Thrive Pet Healthcare Specialists of Mansfield is hiring an experienced, Client Service Representative to join our INCREDIBLE team!    At Thrive Pet Healthcare Specialists of Mansfield you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds : a genuine local feel with the benefits of Thrive’s national resources.    And, we have plenty of fun along the way!     As a Client Service Representative (CSR), you’ll play an important role in pets’ lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSR’s are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skills at basic accounting and cash handling.     Experience & Skills Requirements :

• The ideal applicant will be friendly and outgoing, with a love for both pets and people, along with a great attitude and a big smile!
• Client service experience and 1 year experience in veterinary medicine are highly preferred
• Great communication skills - Team oriented with an ability to collaborate and support each other
• Outstanding multi-tasker
• Must be able to work weekends and certain holidays
• Desire to practice empathetic, gold standard medicine benefiting our patients
• Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients.
• Have the desire to constantly grow and advance as a valued member!

Role Responsibilities :

About the Hospital At Thrive Pet Healthcare Specialists Mansfield, we provide 24 / 7 emergency care for pets, including holidays. Our skilled emergency veterinarians and technicians are experienced in handling urgent cases, performing procedures and surgeries at any time.     We offer a full range of emergency services, including in-house bloodwork, digital X-ray, anesthesia, surgery, oxygen support, transfusions, digital radiology, ultrasound, and endoscopy.      Benefits – our care in action Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members :

Provide your best care with more bridges and less barriers.     We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.         Support for you is as vital as the support you provide.         You’ll Thrive with Us At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through :

About Thrive Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and aconnected community of teams and partners. We bridge general practice, urgent care, specialty, and emergency care, and ourlocally rooted, nationally connectedhospitalsbenefitfromThrive'sextensive resources whilemaintainingtheir unique identities. We believe that supporting our people is the key to helping pets thrive through every stage of life. Join us where #WeThriveTogether. Weprovide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24 / 7 mental health support. At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.