Director Patient Care Services

Job Description

The Director of Patient Care Services (Director) at Saint Luke’s East Hospital (SLEH) assumes accountability for the overall planning, coordination, and delivery of acute care services within the assigned departments. Most of these departments are nursing in nature but also may include other clinical services, within patient care services, some in a matrixed relationship.

The Director is responsible for utilizing and modeling the Saint Luke’s values of kindness, respect, excellence, safety and teamwork. The Director is responsible for the quality and safe delivery of care as well as outcome metrics related to patient experience within the assigned departments. The Director is responsible for stewardship of resources (staffing, space, equipment, and supplies) for the assigned departments, including cost center budget management.

The Director reports directly to the Chief Nursing Officer. SLEH is supported by a team of Directors who works collaboratively with this role, to ensure consistency and equity of processes and resources among the similar units within the scope of Patient Care Services.

Working collaboratively with the Medical Staff, the Director also assumes a leadership role in planning, developing and implementing programs, processes, and services which support the mission, vision and strategic direction of the entity, system and enterprise.

This role has 6 direct reports. They are the managers of the following departments : Emergency Department, Medical Specialty Unit, Medical Tele Unit, Progressive Care Unit, Respiratory Therapy and our Wound Program. This role also has a matrixed relationship with several other smaller departments.

A strong candidate would possess excellent leadership skills, previous acute or critical care management experience, the ability to assess opportunities and to propose innovative solutions, independently and be a change agent.

Job Requirements

Applicable Experience :

2 yearsRegistered Nurse (MO) - National Council of State Boards of Nursing (NURSYS)Bachelor's Degree, Master's Degree

Job Details

Full TimeDay (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.