Senior Manager - Strategy and Transformation- SME

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Strategy & Transformation teams serve as a critical driver of SME growth initiatives, business oversight functions, and is an incubator for net new business development strategies. The Senior Manager - Strategic Planning is responsible for developing and implementing strategies that drive efficiency and effectiveness across the US SME organizations, lead enterprise-wide collaboration where necessary, and support our long-term growth plans. This is a critical role in ensuring the US SME organization is well positioned to deliver for our shareholders, customers, and business. The Senior Manager- Strategic Planning will partner closely across Enterprise stakeholders including the SME Executive Office, client facing Account Development and Sales teams, and Global Merchant Services teams to ensure clients realize the full potential of American Express Card & Non-Card product offerings.

A successful candidate will be a motivated initiative-taker who is passionate about and experienced in bringing others along in a fast-paced environment. This role may be a great fit for talent experienced in driving strategic planning and transformation initiatives which span from concept development to Go-To-Market planning, through to designing Key Performance Indicators for measuring success across large organizations.

Responsibilities :

• Drive thought leadership that challenges the status quo and uncovers new pathways for value creation and operational efficiency across organizational design, product, systems and processes.
• Author impactful presentations, content, agendas, and internal processes for key internal and external meetings (e.g. Senior leadership meetings)
• Collaborate with high number of cross-functional teams to gather inputs, while ensuring strategic alignment across critical stakeholders, to launch business initiatives ranging from pipeline growth initiatives, buyer vs. supplier product value story and risk mitigation driven workstreams
• Ensure lockstep alignment with SME commercial teams, harness Voice of the Customer feedback through client facing colleagues, and help inform partner roadmaps and plans
• Operate with integrity in all things and ensure strict adherence to controls and processes for all business development initiatives to be conducted in a compliant manner
• Use feedback to build consensus and commitment on a roadmap and overall strategy for US SME.
• Build and implement implementation plans to deliver results, outcomes, and monitor and report out on results.

Minimum Qualifications :

Salary Range : $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :