Role : Enterprise Content Management Analyst
Location : Houston, TX
Duration : 12+ Months
POSITION OVERVIEW :
The Analyst, IT ECM reports directly to the Manager, IT Enterprise Content Management. Primary responsibilities include gathering, understanding, and documenting business requirements for applications and workflows in the ECM space including Documentum and SharePoint Online, as well as supporting other applications including, but not limited to, DocuSign and in-house applications built with React. Additionally, the Analyst will be responsible for writing and executing test scripts, reporting defects, and retesting fixes as they pertain to the ECM applications.
Qualified candidates will have knowledge of SharePoint Online, PowerAutomate, and Documentum.
Knowledge of Active Directory, Azure, DevOps, DocuSign, OneDrive, PowerApps, React, SalesForce and Teams is a plus.
KNOWLEDGE :
- Successful candidate will have a proven track record of supporting medium scale end-to-end SharePoint- and Documentum-based content management solutions
- Candidate must have knowledge of SharePoint Online and Documentum enterprise suites
- Candidate should have knowledge of PowerAutomate and PowerApps
RESPONSIBILITIES AND ESSENTIAL DUTIES :
Collaborates independently with users to interpret, define, and document business requirementsActs as liaison between internal business stakeholders, development teams, and other relevant IT support teamsWrites and executes test scripts, reports defects, retests fixes, and assigns test cases to business testers in Azure DevOpsTracks and reports on user acceptance testing results and progressSupports SharePoint Online, Documentum, and other ECM applications with focus on configuration, security management, and other administrative activitiesTrains internal stakeholders on processes and systemsSuccessfully engages in multiple initiatives simultaneouslyProvides alternative solutions and innovative ideas for requested technical solutions regarding content managementRemains abreast of current technologies and best practicesPerforms assigned duties consistent with the policies and procedures defined and approved by Cheniere managementRemains nimble as other duties become necessary for the benefit of Cheniere Energy or the IT departmentAbility to work independently, multi-task, reprioritize, and follow up with questions, solutions, or suggestionsQUALIFICATIONS (EDUCATION, EXPERIENCE AND SKILLS) :
Education and Certifications : bachelor's degree in business / technology or relevant experienceExperience : Minimum of 5-7 years working with enterprise content management applications like SharePoint and / or DocumentumSkills :Exceptional communication skills : must have the ability to effectively communicate at all levels of an organization and with individuals from diverse disciplines and levels of technical and commercial expertiseDetail-oriented and effective time management and organizational skillsExceptional written, verbal, and interpersonal communication skillsExperience writing test scripts for end users, as well as acting as a Quality Assurance testerAbility to quickly pick up new technologiesSharePoint Online, Documentum, and PowerAutomateActive Directory, Azure, DevOps, DocuSign, OneDrive, PowerApps, React, SalesForce and Teams are a plus