Oracle CC&B Utilities Engineer

Role : Oracle CC&B Utilities Engineer

Location : Cedar Rapids, IA (On-site)

Bachelor's Degree in Information Technology, Computer Science, or related field and

Seven (7) to ten (10) years' experience working with and maintaining enterprise level computer applications OR an equivalent combination of education and / or experience (i.e., one year of relevant full-time experience may substitute for one year of education).

Excellent written, verbal, and interpersonal communication skills.

Experience with Oracle-based applications, in particular Customer Care & Billing and Oracle Analytics Publisher.

Proficiency with Microsoft Office and Visio.

Ability to work collaboratively with diverse populations.

Experience with process design, logical workflow analysis and design.

Experience with in-depth configuration, code, analysis, and output.

Extensive experience with Oracle and Oracle-based technologies.

Experience with Utilities in both support and processes.

Extensive experience in troubleshooting problems and root cause analysis.