Parking Enforcement Specialist

Parking Enforcement Specialist

The Downtown Investment Authority Department is actively seeking a Parking Enforcement Specialist. As a City of Jacksonville employee, you would have twelve (12) paid holidays and a personal leave day as well. In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is technical work in issuing parking citations for all non-moving traffic violations and attaching immobilizing devices to vehicles for local and state law violations. Work requires knowledge of methods, practices, procedures and laws governing parking enforcement and the ability to operate computerized citation equipment, which can be learned on the job. Contacts with the public require good judgment, courtesy, tact, and assertiveness in explaining parking laws.

Work is performed following established routines, standing instructions, and established procedures and involves similar situations requiring choice of correct procedures. Work is performed primarily outdoors with exposure to weather conditions, but occasionally in an office environment. Operates a two-way radio, vehicle, hand-held computer, automated license plate reader, immobilizing device and standard office equipment which includes computer, tablet, and other electronic devices. Physical demands consist of walking, standing, and sitting for extended periods; reaching, bending and stooping; and lifting objects weighing up to 30 pounds. Work in extreme weather conditions and is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing situations.

Examples of Work :

• Patrols assigned area, checks vehicles for non-moving traffic violations, and issues parking citations.
• Attaches immobilizing devices to vehicles which have violated local and state laws.
• Reports missing meters and those out of service or in need of repairs to the maintenance section.
• Reports damaged or missing traffic signs to supervisor.
• Responds to inquiries and complaints from the public concerning parking citations and related matters including care complaints.
• Dispatches information to field personnel utilizing a two-way radio, computer, and multiple databases.
• Bags meters for various events and traffic control.
• Checks operating and safety conditions of vehicles, performs basic minor servicing, and reports needed repairs or major servicing.
• Provides information to public regarding local and state parking.
• Records time of vehicles parked at a meter or time zone and returns at specified intervals to ticket vehicles remaining in spaces illegally. Initiate vehicle tows based on local parking laws.
• Attends civil traffic court to defend parking citations.
• Operates a two-way radio, vehicle, hand-held computer, immobilizing device, and standard office equipment which includes personal computer, automated license plate reader, tablet, and other electronic devices to include related software.
• Maintains citation database including entry, coding, and queries of data.
• Trains and instructs new employees in policies, practices, and procedures.
• Demonstrates proficiency in the City of Jacksonvilles competencies.
• Performs related work as required.

Knowledge, Skills, and Abilities :

Open Requirements / Supplemental Information :

A fully completed online application is required. Apply at www.jacksonville.gov . Work history is required for all employment / volunteer work in which qualifications are being based. When meeting / basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the schools name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

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