Human Resources Manager

HR Manager

Rodenhiser Home Services is looking for a hands-on, people-focused HR Manager to lead all HR functions for our multi-trade home services company. This role is perfect for someone who is empathetic, organized, confident, and comfortable supporting managers and employees at all levels. You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.

Key Responsibilities

• Recruiting & Talent Acquisition
• Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office / warehouse roles via JazzHR.
• Build recruiting pipelines through trade school partnerships and community outreach.
• Partner with Marketing to promote the employment brand and organize hiring events.
• Employee Relations & HR Operations
• Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace.
• Lead HR operations, including compliance, policy management, training, and development.
• Manage investigations, documentation, corrective actions, and exit interviews.
• Support performance management, coaching, and career development.
• Ensure consistent policy application and maintain a culture aligned with "Nice People. Great Service."
• Act as a neutral party, providing a balanced perspective for both employees and leaders.
• Benefits, 401(k), & Insurance Coordination
• Lead annual open enrollment and employee benefits education.
• Facilitate annual analysis of the company's self-insured health plan.
• Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance.
• Serve as liaison for captive insurance programs including Workers' Compensation, General Liability, and Automotive / Fleet.
• Payroll & Compensation
• Manage payroll compliance, deductions, and garnishments.
• Administer compensation plans for Service Managers and the Sales team.
• Support payroll audits and resolution of payroll concerns.
• Safety Program Oversight & Risk Mitigation
• Develop, implement, and monitor the company-wide safety program.
• Analyze claim trends and safety data with insurance partners.
• Collaborate with managers to improve safe work practices and reduce injuries.
• Lead safety communications, training, and incident response.
• Licensing & Credential Management
• Maintain inventory and compliance of all employee licenses, trade certifications, and role-specific credentials.
• Ensure timely renewals with zero lapses in compliance.
• Maintain secure digital records of all licenses and certifications.
• Performance Reviews & Compensation Compliance
• Oversee and ensure the timely completion of all performance reviews by department managers.
• Maintain and update salary bands in compliance with Massachusetts wage transparency laws.
• Support annual compensation reviews.
• Budgeting & Organizational Planning Support
• Provide staffing projections, compensation data, and HR analytics for budgeting and long-term planning.
• Align headcount planning with budget and organizational goals.
• HRIS, Compliance & Organizational Support
• Oversee HRIS workflows in ADP Workforce Now.
• Maintain compliance with Massachusetts and federal labor laws.
• Update Employee Handbook and HR policies.
• Coordinate company-wide training and compliance initiatives.
• Support EOS processes and organizational planning.

Experience

58 years of progressive HR experience. Bachelor's degree in Human Resource Management or related field. Strong knowledge of Massachusetts employment law and Workers' Compensation. Proficiency with ADP Workforce Now and JazzHR. Experience overseeing safety programs or analyzing insurance loss data (preferred). Demonstrated success recruiting across trades and office roles. Strong professionalism, confidentiality, communication skills, and judgment. Ability to balance empathy with firmness and consistency.

Compensation

Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

Comprehensive Benefit Package

Health & Wellness : Medical, Dental, Vision, Disability, Life, AD&D, and MA PFML Time Off : Paid Vacation, Holidays, Parental Leave Financial : 401(k) and employer match Growth : Tuition reimbursement, career development Perks : Product discounts and more