Field Technical Representative

JOB DESCRIPTION

Tremco Construction Products Group (CPG ), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.

GENERAL PURPOSE OF THE JOB : The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Provide independent support for primary territory product lines.
• Recommend products and solutions outside of primary product lines with occasional direction.
• Ensure compliance with best practice standards for application or installation to protect against and mitigate potential warranty issues.
• Provide site support by performing general and complex product applications / installations.
• Perform substrate analysis using specialty equipment.
• Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field.
• Provide field support by collecting data for project or product specific testing and interpreting results.
• Recommend application and installation policies within technical literature.
• Coordinate 3rd party testing certification / approvals.
• Provide live and / or web-based training for internal staff and / or external customers. Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application or installation of products. Exercise clear and confident communication of product lines and construction practices during presentation delivery.
• Support qualified applicator program and / or authorized product installation program.
• Use relevant information and individual judgment to determine whether designs, applications, and installations comply with local codes, industry standards, and regulations.
• Maintain records associated with job site visits and project completions.
• Aids in new product review to ensure product feasibility and value engineering aspects.
• Ensure customer satisfaction and works to resolve issues for optimal outcomes.
• Provide feedback on customer recommendations and suggestions.

EDUCATION REQUIREMENT : High school diploma or general education degree (GED).

CERTIFICATION REQUIREMENT : Driver's license.

EXPERIENCE REQUIREMENT :

OTHER SKILLS, ABILITIES, AND QUALIFICATIONS :

PHYSICAL DEMANDS : Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.

BENEFITS AND COMPENSATION :

The hourly rate / salary range for applicants in this position generally ranges between $81,717.11 and $102,146.13 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus / Commission, and continuing education.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.